Ratings based on 473 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice and quiet. Only complaints I have are the AC running in the hallways on the second floor when it was in the 40s outside and the soap tray in the shower was dirty with somebodies hair on it.
Comment from Hotel Management
26 Nov 2024 by Jim-GM, Hotel Management
Hello John,I'm glad that you stay was enjoyable and apologize for the issues you encountered. you have my commitment to continue working with our incredible team toward being our best.
by A verified traveler
Posted 16 Nov 2024
Overall very satisfied.
Comment from Hotel Management
26 Nov 2024 by Jim-GM, Hotel Management
Emerson,Thank you! So happy to read of your experience at Cambria Hotel Fort Mill. Looking forward to seeing you back soon.
by A verified traveler
Posted 11 Nov 2024
Everything was excellent
Comment from Hotel Management
12 Nov 2024 by Jim-GM, Hotel Management
Hi Nicolae,WOW! So happy to read of your EXCELLENT experience at Cambria Hotel Fort Mill! I hope you get to come back soon.
by A verified traveler from Manassas
Posted 9 Nov 2024
Close to the highway and lots of restaurants. We will definitely stay again. Staff was friendly and rooms were clean and nice size.
Comment from Hotel Management
12 Nov 2024 by Jim-GM, Hotel Management
Hello Heather,We are pleased to read of your EXCELLENT experience at Cambria Hotel Fort Mill! I hope we have an opportunity to serve you again very soon.
by A verified traveler
Posted 28 Oct 2024
Very modern and clean. Went to the fox hole and the food and service were great. There was a wedding and the music was loud in my room on the 2nd floor. Went on to about 9pm. Overall very pleased.
Comment from Hotel Management
30 Oct 2024 by Jim-GM, Hotel Management
Hello Bryan,I am happy to read your comments regarding your stay at Cambria Hotel Fort Mill. I can't wait to share your feedback with our team. Hope to see you again soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Jim-GM, Hotel Management
Thanks for the 5 of 5 rating! So glad you enjoyed your stay!
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Jim-GM, Hotel Management
Rebecca,Thank you for the PERFECT rating at Cambria Hotel Fort Mill! It's a pleasure serving you. We hope to see you again soon.
by A verified traveler
Posted 21 Oct 2024
Will never stay here again hotel is extremely loud, rude hose keeping they are also very noisy banging around and singing at all hours of the night.
Comment from Hotel Management
22 Oct 2024 by Jim-GM, Hotel Management
Cody,Please accept my sincere apology for the challenges you experienced with regard to noise within the hotel. I understand the frustration of simply wanting a quiet place to relax. We try to contain the exuberance where we can but accept that every guest is here for different reasons, and that is not always easy to achieve. Again, please accept my apology.
by A verified traveler
Posted 20 Oct 2024
We stayed at this hotel for 2 nights. Nights 1 and 2 were relatively quiet. On Day 3, the WiFi went out for several hours. The staff didn’t notify the guest when it was fixed. There were loud kids on our floor on Day 3 banging on things and running up and down the hallway. This made it difficult to sleep at night. In addition, we decided to dine at the restaurant on our last day. After closing out our tab, we decided to visit the market to get tums. They didn’t have any tums so we started walking towards the elevator and the African American woman flagged us down asking us to pay for the food we got from the market. We explained we didn’t get anything from the market. We already paid over $167 for food and drinks at the bar. Another guest at the hotel explained that she ran from behind the counter to accuse us and had rushed him through his check in to try to “catch us”. He also found it odd and uncomfortable. I came back down to grab some dessert I had ordered from uber eats and she was still staring at me and it made me ready to leave as if she didn’t believe me. I have no reason to steal anything. Overall, this ruined my experience here. Front desk was overzealous.
Comment from Hotel Management
22 Oct 2024 by Jim-GM, Hotel Management
Hi Shy'Ora,Please accept my apology for the interaction you experienced at our hotel. We are grateful for the business and never want to create an uncomfortable environment for our guests. I am addressing the concerns with our team and am confident that a future visit will prove our desire to treat every guest like family.
by A verified traveler
Posted 14 Oct 2024
The overall modern look and decor were very nice. The amenities in the room were also good. This is one of the cleanest hotels I've ever stayed at! The bed was also very comfortable! The hotel is in a great location, close to everything you need. It is set back from the main road so you don't hear any traffic noise. I stayed in the handicapped-accessible room. The only thing I would have liked to see differently is that the tub/shower combo was difficult to get into. I think hotels should invest in units with a walk-in, no curb entrance, and a door that allows the unit to be a tub or shower. And I would have liked a shower and a body sprayer instead of just a sprayer. The bathroom has only one electrical outlet, and the mirror partially covers it. So, you can only have one appliance plugged in at a time. Overall, the room is spacious and comfortable. This is definitely the hotel I will stay at when I am in the area!
Comment from Hotel Management
17 Oct 2024 by Jim-GM, Hotel Management
Hello David,Thank you for the glowing feedback about the Cambria Hotel Fort Mill! To be considered one of the cleanest hotels you've stay in is quite an honor. Thank you for sharing your thoughts regarding the tub/shower. We actually only have a very small number of these combos, with 90% of our rooms being stand-up shower only. Please ask for one when you return!Sincerely,
