Ratings based on 568 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Very nice staff
Comment from Hotel Management
22 Nov 2024 by Avid Hotel Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that our staff made a positive impression on your stay. We truly appreciate your feedback and hope to welcome you back again soon!
by A verified traveler
Posted 21 Nov 2024
Close to Carowinds, breakfast wasn’t anything to write home about and floor above us sounded like elephants running all night. The hotel itself wasn’t bad overall
Comment from Hotel Management
22 Nov 2024 by Avid Hotel Team, Hotel Management
Thank you for sharing your feedback. We’re glad to hear that you found our location convenient for visiting Carowinds! We apologize for the noise disturbance you experienced from the floor above. We’ll definitely address this with our team to ensure a more peaceful stay for all guests. We also appreciate your comments about breakfast, and we’ll look into ways to improve that experience in the future. Thanks again for your review, and we hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Avid Hotel Team, Hotel Management
Thank you!
by A verified traveler
Posted 14 Nov 2024
Perfect for a one night stay given the rooms are small but super nice staff and clean
Comment from Hotel Management
22 Nov 2024 by Avid Hotel Team, Hotel Management
Thank you for your kind words and we hope to have you back soon!
by A verified traveler from Simpsonville
Posted 1 Nov 2024
Very clean and safe.
There were very loud banging noises several times during the late night and we had a terrible night's sleep. I woke up with a splitting headache.
Comment from Hotel Management
2 Nov 2024 by Avid Hotel Team, Hotel Management
Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel clean and safe. However, I sincerely apologize for the disturbances you experienced during your stay. We understand how important a good night's sleep is, and it’s unfortunate that noise interrupted your rest.Please know that we take guest comfort seriously, and I will be looking into the issue you mentioned to ensure it doesn’t happen again. If you decide to stay with us again, I’d be happy to assist in finding a quieter room.We truly appreciate your feedback, and I hope we have the opportunity to provide you with a more restful experience in the future.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Avid Hotel Team, Hotel Management
Thank you and we look forward to your return visit!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Avid Hotel Team, Hotel Management
Thank you and we look forward to your return visit!
by A verified traveler
Posted 28 Oct 2024
U
Comment from Hotel Management
28 Oct 2024 by Avid Hotel Team, Hotel Management
Thank you!
by A verified traveler from HOLLY SPRINGS
Posted 20 Oct 2024
Room was very clean. Staffing were nice and polite. Breakfast was great! And so close to Carowinds. Overall good hotel!
Comment from Hotel Management
21 Oct 2024 by Avid Hotel Team, Hotel Management
Thank you for your recent stay! We are always open to hearing how you enjoyed your stay and how we can accommodate you better in the future.
by A verified traveler
Posted 16 Oct 2024
Nice hotel. Conveniently located close to highway.
Comment from Hotel Management
16 Oct 2024 by Avid Hotel Team, Hotel Management
Thank you and we hope to see you back soon!
