Ratings based on 16 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Feb 2021 on Hotels
Comment from Hotel Management
5 Feb 2021 by Cheryl, Hotel Management
Thanks so much Carrie, hope to welcome you back again soon.
Take Care,
Cheryl
by A verified traveler
Comfortable and Convenient.
Posted 6 Sep 2020 on HotelsThis is our second stay at Clearwater Residence Hotel, Timberlea. We love the convenience of the location, the area has lots to offer. The manager, Cheryl , helped us with our choice of an inside suite and we were very pleased with our time in the suite. Thanks.
Comment from Hotel Management
8 Sep 2020 by Cheryl, Hotel Management
Thanks so much for an amazing review Donna, it was nice to see you again this year. I am so happy the inside suite worked better for you during this visit. I hope you had a safe and uneventful journey home to BC. We hope to see you again soon.
Take Care and Be Safe.
Cheryl
by A verified traveler
Posted 8 Jul 2019
Comment from Hotel Management
9 Jul 2019 by Cheryl, Hotel Management
Thanks so much for the great review!!
Take Care, Cheryl :)
by A verified traveler
Posted 1 Jun 2019
It's a perfect place to stay , either short term or long term. It's clean,quiet and well stocked with items you need. I love that there's a balcony to relax on and many stores close by to pick up something to cook for breakfast and supper. It's my favorite place to stay when visiting Fort McMurray
Comment from Hotel Management
5 Jun 2019 by Cheryl, Hotel Management
Thanks so much for the great review Debby, it was our pleasure to have you stay with us!! I hope you enjoyed the concert :)
Take Care, see you soon
Cheryl
by A verified traveler
Posted 5 May 2019
Comment from Hotel Management
5 May 2019 by Cheryl, Hotel Management
Thanks so much for your review.
Take Care
by A verified traveler
Posted 21 Mar 2019 on Hotels
Comment from Hotel Management
21 Mar 2019 by Cheryl, Hotel Management
Thanks for the review Brad, I hope you and your family are settling in nicely in your new home. It was a pleasure to have you stay with us. Take care and best of luck on your new adventure.
Cheryl
by A verified traveler
Great stay
Posted 2 Jan 2019 on HotelsIt was very clean, quiet and very comfortable. Would definitely recommend this place to anyone.
Comment from Hotel Management
3 Jan 2019 by Cheryl, Hotel Management
Thanks so much for the great review Ahmed, wishing you all the best in the new year!!
by A verified traveler
Posted 1 Jan 2019
The washer/dryer and kitchen. Having separate bedrooms
Comment from Hotel Management
2 Jan 2019 by Cheryl, Hotel Management
Thanks for your review Lynn, I am happy to hear you enjoyed your stay. Wishing you all the best in the New Year!!
by A verified traveler
Christmas family visit
Posted 1 Jan 2019 on HotelsThe ladies that manage the building were fantastic. They called a few days before we arrived to see if we needed anything special and to make sure we knew about check in, housekeeping etc. Check in was very quick and easy and Maria checked in on us a couple of times to make sure everything was ok. Also the underground parking was great
Comment from Hotel Management
2 Jan 2019 by Cheryl, Hotel Management
Thanks for your kind words Dwayne, it was certainly a pleasure chatting with you over the phone prior to your arrival. I am happy to hear that Maria took great care of you and your family in my absence, I will certainly pass along your comment to her. Hopefully we will see you again on your next visit to Fort McMurray. Wishing you and your family all the best for 2019!!
by A verified traveler
Posted 4 Dec 2018
Great location for where I needed to be. Clean and spacious.
Comment from Hotel Management
5 Dec 2018 by Cheryl, Hotel Management
Thanks so much for your review, we appreciate your feedback.
