Ratings based on 81 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Stowe, VT
Posted 20 Mar 2020
Hotel manager Francisco was fantastic! Went above and beyond to make our stay enjoyable. Loved the location , the pool and palm trees made it a very private relaxing oasis. Francisco made us feel at home and was always available. We will definitely be back now that we’ve found this little gem!!!!
by A verified traveler from Victoria, BC
Posted 23 Feb 2020
I booked it through you. Had your confirmation # and when got to the property. No reservation, no room. Serious bummer
Comment from Hotel Management
24 Feb 2020 by Tropicaire Motel, Hotel Management
We understand that you were upset but the issue was with Expedia and not the hotel. We advised that you contact them to sort it out and then we never heard back from you.
by A verified traveler
Posted 20 Feb 2020 on Orbitz
by A verified traveler
Just floored!!
Posted 17 Feb 2020 on HotelsFrancisco was a wonderful manager. He tried his best to fix the problems that we encountered during our stay.
We booked the luxury suite. We quickly realized that there wasn’t a coffee pot. Francisco was quick to provide us with one along with a few filters.
The first night the convertible single to queen bed broke when the first person got on it. So one couple ended up sleeping on mattresses on the floor.
The following night the king size bed broke in the middle of the night. Now leaving both couples sleeping on floor mattresses.
I know that upon departure the next day Francisco had already followed up with the owners to fix the problems.
The suite, complex and community are in a perfect location to walk to LBTS. The pool area is very inviting with a grill, plenty of chairs, and music over the outdoor stereo. All other tenants were very friendly and considerate of others.
I’m hoping that the owners do what is right for their customers. This definitely wasn’t worth almost $300/night when we practically slept on the floor.
Francisco was Fantastic!!
by A verified traveler
Posted 10 Feb 2020
Very nice hotel very comfortable close to were all restaurants and beach
by A verified traveler
Posted 8 Feb 2020 on Hotels
by A verified traveler
Posted 3 Feb 2020 on Hotels
by A verified traveler
great little stay!!!
Posted 3 Feb 2020 on HotelsOur bed was so comfy which I think is crucial!!!! Slept great!!! Will definitely stay there again if in the area!!!
by A verified traveler
Not with it
Posted 20 Jan 2020 on Hotels$150 a night afforded us a night's stay in a "non smoking " room that smelled like a crowd had just finished smoking. Begins had burned cigarette marks and a few stains. The bath tub was dirty and stained like I've never ever seen. The bed was very comfortable and the area was very nice and friendly.
by A verified traveler
Clean and friendly
Posted 5 Jan 2020 on HotelsFrancisco was very accommodating and always goes above and beyond to make your stay enjoyable.
