Ratings based on 986 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Had an amazing stay there!
Loved the jacuzzi and pool!
Comment from Hotel Management
19 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your amazing stay, Pool and Jacuzzi.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Maintaining a clean atmosphere within our guest rooms and common areas is important so I'm delighted to hear we fulfilled that expectation during your visit. I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 18 Nov 2024
The room was decent
Comment from Hotel Management
19 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler
Posted 13 Nov 2024
It was nice and clean and friendly
Comment from Hotel Management
14 Nov 2024 by Michael, Hotel Management
Dear Guest,I recognize your time is valuable and appreciate the feedback you have provided regarding the Value of our service, staff and cleanliness.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Maintaining a clean atmosphere within our guest rooms and common areas is important so I'm delighted to hear we fulfilled that expectation during your visit along with our friendly staff. I appreciate you taking the time to share your feedback as it was a pleasure hosting you. We hope to welcome you back soon as we remain at your service.Sincerely, Michael Simpson Director of Front Office
by A verified traveler from los angeles
Posted 6 Nov 2024
Great property
Comment from Hotel Management
7 Nov 2024 by Michael, Hotel Management
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your great experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback as it was a pleasure hosting you.We look forward to your return as we remain at your service.Kind Regards,Michael
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Michael, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. I recognize your time is valuable and appreciate the feedback you have provided.I'm sorry we did not meet your expectation however should you need any further assistance; we remain at your service. Sincerely, MICHAEL SIMPSONDirector of Front Office
by A verified traveler
Posted 3 Nov 2024
Bathroom door handle broken, very dangerous the way its hanging.
Comment from Hotel Management
3 Nov 2024 by Michael, Hotel Management
Dear Guest, Thank you for taking the time to let us know about your experience while staying with us. Your experience of room functionality is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Housekeeping & Engineering leadership team to ensure the necessary guidelines are in place and reviewed to prevent these opportunities from occurring in the future.Thank you for staying with us it was a pleasure hosting you. I hope you choose to stay with us again as we remain at your service.Sincerely,MICHAEL SIMPSONDirector of Front Office
