Ratings based on 987 Verified Reviews
2.7 Room cleanliness
3.1 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Management , Hotel Management
Good Morning Thank you for staying with us.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Management , Hotel Management
Dear KatherineThank you for your review and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose to stay with us
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Kerly C, Hotel Management
Thank you for staying with us.
by A verified traveler from Lehigh Acres
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Kerly C, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 5 Nov 2024
The reception was very unpleasant. The hotel is not cleaned and the area is not secured
Comment from Hotel Management
5 Nov 2024 by Kerly C, Hotel Management
We apologize if we felt short of your expectations. Thank you for staying with us.
by A verified traveler
Posted 3 Nov 2024
Safe
Comment from Hotel Management
4 Nov 2024 by Kerly C, Hotel Management
We appreciate your feedback. Thank you for staying with us.
by A verified traveler
Posted 2 Nov 2024
Location is perfect for the business I have to attend and conduct a
Comment from Hotel Management
2 Nov 2024 by Anita C, Hotel Management
Good morning Neville Thank you for staying with us.We truly appreciate your continuous support and trust in us. Your review brightens our day and serves as a constant reminder of why we love what we do.thank you and hope to see you on your next business trip.
by A verified traveler
Posted 30 Oct 2024
Breakfast and smelling
Comment from Hotel Management
31 Oct 2024 by Management , Hotel Management
Good morning Justin Thank you for choosing our hotel.We would like to express our apologies about your negative experience in our hotel. please be advised that owners and management is working to resolve this issue. thank you for staying with us.
by A verified traveler
Posted 28 Oct 2024
I felt like an unwanted guest. Signs were posted asking guest to dress appropriately to come to breakfast. I did noy feel comfortable being asked my room number every morning when I went to breakfast. Signs were posted asking not to turn off the alarm because it wasn't my home felt rude. When I tried to address my concerns to the staff the became aggressive and pushy. The front desk was as accommodating as much as they were allowed to be.
Comment from Hotel Management
29 Oct 2024 by Kerly C, Hotel Management
Thank you for staying with us. Your feedback will be taken in consideration for improvements.
by A verified traveler
Posted 28 Oct 2024
One of the front desk staff was very unprofessional in her duties,even wanted to argue in front of her manager
Do not stay at this la quinta
Comment from Hotel Management
29 Oct 2024 by Kerly C, Hotel Management
Thank you for sharing your feedback with us. It helps us improve. We hope to see you again and deliver a better experience.
