Ratings based on 393 Verified Reviews

4.5 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 21 Nov 2024
A stranger walked in on me due to a mix up with the room assignment.
Comment from Hotel Management
21 Nov 2024 by Alex K. , Hotel Management
Hi Allan! I apologize for the mishap. We have resolved the issue in the system. Thank you so much again for your feedback and hope you had a great day.
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Alex K. , Hotel Management
Hi Christy, sorry to hear your experience was at a 3 and not a 5. When you have a moment would you please let me know what we could have done to make it better? We appreciate it!
5 out of 5
by A verified traveler from North Las Vegas

Posted 17 Nov 2024
I like how close the facility was to all the shopping and eateries in the are….definitely great to walk to everything!! I had an issue with locking the safe in the room incorrectly, but the on-site staff was quick to correct the issue allowing me to lock my valuables while not in the room. I will plan to stay here again for my next trip to southern Florida!
Comment from Hotel Management
17 Nov 2024 by Alex K., Hotel Management
You’re the best Keith! Thank you for the great review and hope to see you again very soon!
5 out of 5
by A verified traveler from Vancouver

Posted 17 Nov 2024
This a great location just off the drive. Very clean and lovely grounds and pools. Would definitely recommend.
Comment from Hotel Management
17 Nov 2024 by Alex K. , Hotel Management
Thank you so much Kieran! We appreciate your review!
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Alex K. , Hotel Management
Thank you Brian for your review! We really appreciate your choosing us and hope you come back very soon! Please remember that we have our grand reopening pool party on Dec 7th at 12 noon. We’d love to see you.
5 out of 5
by A verified traveler

Posted 8 Nov 2024
:)
Comment from Hotel Management
8 Nov 2024 by Alex K., Hotel Management
You're the best Douglas! We really appreciate hearing from your guests. Please don't forget that we'll have our re-inauguration pool party on Dec 7th from 12-5PM. It's going to be a blast. Hope you see you there.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Amazing location
Comment from Hotel Management
5 Nov 2024 by Alex K. , Hotel Management
Thank you Wesley! You’re the best. We appreciate your choosing us and hope you come back again very soon. Don’t forget our re-launch party Dec 7th!
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Great place
Comment from Hotel Management
5 Nov 2024 by Alex K., Hotel Management
Thank you so much Tom!
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Will always come back here, the place is amazing.
Comment from Hotel Management
2 Nov 2024 by Alex K., Hotel Management
Thank you very much Francis! We love hearing what you think of the place. Hope to see you again very soon!
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Perfect location and clean. Plenty of space to use and cold inside. Would rebook again for sure.
Comment from Hotel Management
2 Nov 2024 by Alex K., Hotel Management
Thank you very much Casey! We appreciate your trust, and we're glad to hear you enjoyed your stay. We hope to see you again very soon.