Ratings based on 2,689 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Don’t plan on the shuttle. We called. Five times over 45 minutes. It was impossible to understand the person on the other end but we finally figured out where we were supposed to wait for the shuttle. One finally showed up, took us to the wrong Hyatt Place, tried to charge us $50 to go to the right one and gave us attitude when we said no. Then we paid $30 for an uber anyways. Could’ve saved ourselves an hour if we had just taken an Uber in the first place.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Check-in was slow since the staffer had to serve at the bar/restaurant and work the desk.
The elevator and room beat up. The phone near the bed is gross with grime.
by A verified traveler from Bound Brook
Posted 23 Nov 2024
Good location. Friendly staff.
by A verified traveler
Posted 23 Nov 2024
Did not like paying for parking at a hotel
by A verified traveler from Milliken
Posted 23 Nov 2024
The one negative is that you can hear the traffic from the interstate, but the room itself was large and clean and there were a ton of eating establishments and stores within walking distance. And it was close to the airport.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
We were happy with the room. The food was below par. Nothing tasted fresh or well made. I would've been pleased more if the food in the hotel was made better.
