Ratings based on 972 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 21 Nov 2024
I was taken back to find out that the hotel is a no smoking facility. I was charged $10 more through Expedia because I wanted a non-smoking room. The one thing that really troubled me was the odor in the room when I got there. I considered it maybe because it being an and older Hotel. Come to find out I was placed on the floor what animals are housed. That I was upset about because I have allergies and I'm not a pet lover. The hotel should specify to the customer at check-in a preference over a pet or no pet sleeping rooms. I actually got some kind of deodorizer to spray the room. I stayed in the room with the closet door ajar to avoid my clothes being affected. Lastly the desk agent at checkout (5:25a in 11/17/'24) needed an attitude adjustment. Customers deserve more after spending 4 days and 3 nights anywhere.
by A verified traveler from Staten Island
Posted 20 Nov 2024
Unfortunately the only thing was the sofa bed mattress. If i was there more nights i would have definitely said something but it was late when we went to sleep. Horrible night sleep
by A verified traveler
Posted 19 Nov 2024
Great place clean excellent breakfast
by A verified traveler from SAN SEBASTIAN
Posted 17 Nov 2024
All excellent
by A verified traveler from North York
Posted 13 Nov 2024
Room was very unclean and the hotel smells like old laundry
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Inside of the property always smell fresh and clean. Love the scent. Beds are comfortable.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from Ffort Lauderdale
Posted 4 Nov 2024
Hotel definitely needs the long awaited renovation. Mold in the room
