Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Just off route 95 and across the street from the Doubletree on Hillsboro Boulevard in Deerfield Beach, this place is convenient and usually inexpensive. I found it a good value for the weekend. I liked it better than best westerns in the area and some other chains.
Comment from Hotel Management
20 Nov 2024 by Gioconda, Hotel Management
Dear David, Thank you so much for your kind review! We're thrilled to hear that you found our location convenient and enjoyed the value we provide. We work hard to offer a great experience and it's wonderful to know we stood out to you compared to other hotels in the area. We hope to welcome you back for another enjoyable stay! Safe travels and see you again soon!
by A verified traveler
Posted 17 Nov 2024
Great stay ! Had no problems
Comment from Hotel Management
18 Nov 2024 by Gioconda, Hotel Management
Dear Ragy, Thank you so much for taking time to give feedback on your recent stay! We are thrilled to hear you enjoyed your time with us and look forward to welcoming you back on your next visit.
by A verified traveler
Posted 17 Nov 2024
Great stay !! Had no problems
Comment from Hotel Management
18 Nov 2024 by Gioconda, Hotel Management
Dear Ragy, Thank you for that wonderful review! We are so happy your stay was a great one. We love to get to pass on positive feedback to our team. Looking forward to seeing you on your next visit to the area!
by A verified traveler
Posted 9 Nov 2024
Great location. The room was clean and comfortable. Breakfast was nice and diverse. Parking is free and there is plenty. Thank you.
Comment from Hotel Management
11 Nov 2024 by Gioconda, Hotel Management
Dear Omar, Thank you so much for that fabulous review! We are so happy you found our property clean and comfortable, enjoyed our breakfast, and parking was a breeze. We really appreciate you taking the time to leave feedback on your stay and we hope to be able to welcome you back for another wonderful visit soon!
by A verified traveler
Posted 6 Nov 2024
Great Property
Comment from Hotel Management
6 Nov 2024 by Gioconda, Hotel Management
Dear Kristie, Thank you so much for taking the time to leave feedback on your recent stay! We are so happy to hear you enjoyed our property. It's reviews like this that keep the team motivated to provide the best service and accommodations possible. We hope to get to see you again soon for another wonderful visit!
by A verified traveler
Posted 1 Nov 2024
The Hotel was in a good area, the room was very big, I think the hotel needs some improvement. Ok for he price
Comment from Hotel Management
1 Nov 2024 by Gioconda, Hotel Management
Dear Juan, Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location and the spaciousness of your room. We strive to provide a great experience for our guests and we’re always looking for ways to improve. Your comments are valuable to us and we hope to welcome you back in the future and provide you with an even better stay.
by A verified traveler
Posted 31 Oct 2024
the area was rough
Comment from Hotel Management
31 Oct 2024 by Yoki, Hotel Management
Thank you for taking the time to give us feedback. I apologize for the inconvenience you had in the area, but happy to see your stay went well.
by A verified traveler
Posted 30 Oct 2024
I stayed for 4 nights and no one ever cleaned the room. Every morning I would go down to make sure they would come, and no one could give me an answer as to why. The staff at the counter were very friendly and concerned, but in the end, no one came.
Comment from Hotel Management
30 Oct 2024 by Gioconda, Hotel Management
Dear Juan, Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you faced with the lack of housekeeping during your stay. This is certainly not the level of service we strive to provide and I understand how frustrating this was for you.I’m glad to hear that our front desk staff was friendly and concerned but I regret that we did not follow through with making sure your room was cleaned. I will address this issue with our team to ensure we improve our communication and service moving forward.We value your feedback and very much hope to have the opportunity to serve you better in the future.
by A verified traveler
Posted 29 Oct 2024
Great price and staff
Comment from Hotel Management
30 Oct 2024 by Yoki, Hotel Management
Thank you for taking the time to give us a review, we appreciate your business and feel happy to see you enjoyed your stay.
by A verified traveler
Posted 29 Oct 2024
Great customer service and cleanliness
Comment from Hotel Management
29 Oct 2024 by Gioconda, Hotel Management
Dear Nadia, Thank you so much for your kind words! We’re thrilled to hear you enjoyed our customer service and found everything clean. Our team works hard to create a welcoming environment and your feedback means a lot to us! We can’t wait to welcome you back for another great stay!
