Ratings based on 980 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Nov 2024
room, hotel, service all good
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Douglas, On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We are thrilled to hear that you had a pleasant experience, and we look forward to welcoming you back in the near future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us.Once again, I appreciate you taking the time to share your feedback.All the best,
2 out of 5
by A verified traveler

Posted 6 Nov 2024
no free breakfast for so much for a one night stay
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Mahogany,We want to extend our sincerest apologies for the less-than-ideal experience you encountered during your recent stay at Courtyard Weston. Your comfort and satisfaction are our utmost priorities, and we deeply regret that we fell short of meeting your expectations on this occasion.We understand the importance of a seamless and enjoyable hotel experience, and it is disheartening to learn that we did not provide you with the level of service and hospitality that we strive to deliver to each and every one of our guests. Please know that your feedback is invaluable to us, as it helps us identify areas for improvement and ensures that we can enhance our services to better meet your needs in the future.In light of the inconvenience you experienced, we would like to extend a heartfelt invitation for you to return to Courtyard Weston. We are committed to making amends for the shortcomings of your previous visit and ensuring that your next stay with us exceeds your expectations in every aspect. It would be our privilege to have the opportunity to restore your faith in our hotel and demonstrate the exceptional service and hospitality that we are known for.Should you decide to grace us with your presence once again, please do not hesitate to contact me directly. I will personally oversee every detail of your stay to ensure that it is nothing short of extraordinary.Once again, we apologize for any inconvenience or discomfort you may have experienced during your recent visit. Thank you for giving us the chance to make things right, and we look forward to the opportunity to welcome you back to Courtyard Weston Hotel soon.Warm regards,
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Eddie,Thank you for taking the time to share your feedback about your recent stay at Courtyard Fort Lauderdale Weston. We're glad to hear that aspects of your stay met your expectations. However, we sincerely apologize for any inconveniences you encountered during your time with us. Your feedback is very important as we strive to improve our services and ensure a more seamless experience for our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Gabriel, On behalf of the entire team at Courtyard Weston, I would like to extend our heartfelt gratitude for choosing to stay with us during your recent visit. Your feedback is highly valued, and we were honored to have had the opportunity to host you.At Courtyard Weston, we strive to create exceptional experiences for all our guests, and your satisfaction is our utmost priority. Positive feedback is always appreciated and celebrated with our team. We hope to see you sometime shortly. Best regards,
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Very slow elevator, cleaning every other day (not a huge problem except shower soap dispenser stayed empty for majority of the week stay.)
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Ken, We want to extend our sincerest apologies for the less-than-ideal experience you encountered during your recent stay at Courtyard Weston. Your comfort and satisfaction are our utmost priorities, and we deeply regret that we fell short of meeting your expectations on this occasion.We understand the importance of a seamless and enjoyable hotel experience, and it is disheartening to learn that we did not provide you with the level of service and hospitality that we strive to deliver to each and every one of our guests. Please know that your feedback is invaluable to us, as it helps us identify areas for improvement and ensures that we can enhance our services to better meet your needs in the future.In light of the inconvenience you experienced, we would like to extend a heartfelt invitation for you to return to Courtyard Weston. We are committed to making amends for the shortcomings of your previous visit and ensuring that your next stay with us exceeds your expectations in every aspect. It would be our privilege to have the opportunity to restore your faith in our hotel and demonstrate the exceptional service and hospitality that we are known for.Should you decide to grace us with your presence once again, please do not hesitate to contact me directly. I will personally oversee every detail of your stay to ensure that it is nothing short of extraordinary.Once again, we apologize for any inconvenience or discomfort you may have experienced during your recent visit. Thank you for giving us the chance to make things right, and we look forward to the opportunity to welcome you back to Courtyard Weston Hotel soon.Warm regards,
4 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Mary Kay,Thank you for taking the time to share your feedback about your recent stay at Courtyard Fort Lauderdale Weston. We're glad to hear that aspects of your stay met your expectations. However, we sincerely apologize for any inconveniences you encountered during your time with us. Your feedback is very important as we strive to improve our services and ensure a more seamless experience for our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Warm regards,
5 out of 5
by A verified traveler from Guatemala

Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Oscar Machado AGM, Hotel Management
Good day Alberto,On behalf of the entire hotel team, I want to extend our heartfelt thanks for sharing your experience with us.It is always encouraging to receive positive feedback, especially from valued guests like you.We have shared your kind words with our team to celebrate the excellent service we provided. We are delighted to hear you had a pleasant stay and look forward to welcoming you back soon.If there is anything else we can assist you with or if you have more feedback to share, please do not hesitate to reach out to us.Warm regards,
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Trevor,Thank you for choosing Courtyard Weston for your recent stay! We’re thrilled to hear that you enjoyed your time with us. Your feedback is invaluable, and we would love for you to share your experience with others.We hope to welcome you back soon for another fantastic stay!Warm regards,
5 out of 5
by A verified traveler

Posted 2 Nov 2024
Comment from Hotel Management
2 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Ruben, On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We are thrilled to hear that you had a pleasant experience, and we look forward to welcoming you back in the near future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us.Once again, I appreciate you taking the time to share your feedback.All the best,
4 out of 5
by A verified traveler

Posted 2 Nov 2024
Good value for money for a short stay in this area Clean room with comfortable bed and shower Close to shopping and both MIA and FLL Helpful staff
Comment from Hotel Management
2 Nov 2024 by Oscar Machado AGM, Hotel Management
Dear Lackram, On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. We are thrilled to hear that you had a pleasant experience, and we look forward to welcoming you back in the near future. If there is anything else we can assist you with or if you have any further feedback to share, please do not hesitate to reach out to us.Once again, I appreciate you taking the time to share your feedback.All the best,