Ratings based on 980 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 25 Oct 2024
Nice
Comment from Hotel Management
28 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Samuel - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Hello Courtney - so sorry to read you experienced a problem during your recent stay! Thank you for your very detailed explanation of your issue so we could further investigate. We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond.
by A verified traveler
Posted 21 Oct 2024
Highly recommend
Comment from Hotel Management
22 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Victoria - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 21 Oct 2024
The room we stayed in the bathroom had a lot of issues and not as well kept for the price we paid.
Comment from Hotel Management
21 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Hello Vicki - so sorry to read you experienced a problem during your recent stay! Thank you for your very detailed explanation of your issue so we could further investigate. We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Kristina - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 19 Oct 2024
I left a blanket in my room and went on a cruise for a week. Called them when I realized I left it, came back a week later and they had it! Staff was amazing!
Comment from Hotel Management
21 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Charlotte - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 18 Oct 2024
GD
Comment from Hotel Management
21 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Olivier - we're THRILLED you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 18 Oct 2024
The bed sheets were dirty , the shower has hair on the tub and it was also not cleaned. Property needs improvement, like painting, changing carpets, clean the cigarrete smell around the whole property.
Comment from Hotel Management
21 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Thank you for your kind feedback and your review Jaqueline - we're happy you enjoyed your check-in experience and everything else has met your expectations!! Thank you for choosing the BEST WESTERN PLUS Hollywood/Aventura!! We hope you'll share your positive experience with friends and family and we look forward to welcoming you back again should you find yourself in the area! We've passed along any additional comments to our GM and ownership - thank you for the additional feedback! All the best in 2024 and beyond!!
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Best Western Plus Hollywood/Aventura, Hotel Management
Hello Andrea - so sorry to read you experienced a problem during your recent stay! Thank you for your very detailed explanation of your issue so we could further investigate. We've just shared your review with Juan, our General Manager - hope you had the opportunity to speak to him before your departure so he could have addressed it directly with you. Stay healthy and wishing you all the best in 2024 and beyond.
