Ratings based on 898 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Lennox, Hotel Management
Dear Manuel,Your feedback is appreciated. Thank you for taking the time to review your experience, and we hope to host you again soon.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 20 Nov 2024
The staff at this hotel were amazing!!
Comment from Hotel Management
20 Nov 2024 by GM, Hotel Management
Dear Tiffini, I know I am biased, but I feel we have the finest staff in Fort Lauderdale. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Michael Lauria, GM
by A verified traveler from Nassau
Posted 19 Nov 2024
Todo estaba ok
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Alvaro, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just ok. We appreciate your patronage and hope to impress on a return visit. Sincerely, Michael Lauria, GM
by A verified traveler
Posted 18 Nov 2024
The Property was clean and nice
Comment from Hotel Management
18 Nov 2024 by Lennox, Hotel Management
Dear Mario,Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your location and staff. Our hotel aims to provide a great experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Lennox, Hotel Management
Dear Leslie,Your feedback is appreciated. Thank you for taking the time to review your experience, and we hope to host you again soon.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Lennox, Hotel Management
Dear Jeff,Your feedback is appreciated. Thank you for taking the time to review your experience, and we hope to host you again soon.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 14 Nov 2024
The place was clean an the staff was very nice
Comment from Hotel Management
15 Nov 2024 by Lennox, Hotel Management
Dear Renata,Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your location and staff. Our hotel aims to provide a great experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Lennox, Hotel Management
Dear Terrance,Your feedback is appreciated. Thank you for taking the time to review your experience, and we hope to host you again soon.Best,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 11 Nov 2024
Bathroom leaked all through out out stay
Comment from Hotel Management
12 Nov 2024 by Lennox, Hotel Management
Dear Steven,I am pleased to hear that you had a decent stay with us. However, I am disappointed that we were unable to provide you with a fantastic experience. Our aim is to surpass our guests' expectations, and I apologize for failing to do so. I appreciate you taking the time to share a detailed review. We value constructive feedback and rely on it to focus our efforts on areas that require improvement. I hope you will give us another chance to provide you with an even better experience in the future.Sincerely,Lennox McIntosh Front Office Manager
by A verified traveler
Posted 10 Nov 2024
This was an excellent location for a concert we flew in for over the weekend. An easy walk to the arena and ample shopping and restaurants. The hotel room was comfortable and just the right size to include a sofa and long credenza to spread out two suitcases and shopping bags. A great stay!
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Tommy, We are fortunate to be in such a convenient location, which truly sets us apart from our competitors. It warms our hearts to hear that you enjoyed your stay with us. Your feedback means the world to us, and we would be honored to welcome you back if your travels bring you our way again. Thank you for being our valued guest! Best, Michael Lauria, GM
