Ratings based on 545 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Great spot
by A verified traveler
Posted 1 Nov 2024
I liked how it was right next to the beach
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Dear Celiyah,Thank you for choosing to stay with us. We are glad you enjoyed our location, which is right next to the beach. However, we regret if any issues kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards,General Manager
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Dan,Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Best Regards,General Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Scott, Hotel Management
Thank you for your review we hope to see you again soon!
by A verified traveler
Posted 27 Oct 2024
Very nice hotel, would highly recommend.
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Joseph,Thank you for your outstanding review. We are glad that we exceeded all of your expectations and that you loved so much about your stay. Our team will be delighted to hear your feedback. Thank you again for recommending us to future guests, and we look forward to many more visits with you at AC Hotel Fort Lauderdale Beach.Best Regards,General Manager
by A verified traveler
Posted 26 Oct 2024
From checking in until checking out there is an unwelcoming aura from staff (including the manager). It seems you pay for the location rather than the experience at this hotel.
Additionally there was lack of communication when ordering food, not to mention no delivery to room, from the hotel as to when your order is ready… leaving the food to become cold.
Comment from Hotel Management
27 Oct 2024 by General Manager, Hotel Management
Dear Alvaro,Thank you for choosing us for your recent visit. We sincerely apologize for the atmosphere you felt during your stay and any inconvenience related to food service and communication. We strive to provide excellent service to each member of our team; therefore, we are genuinely sorry that this was not your experience. We have shared your concerns with the appropriate individuals to ensure this does not happen again, and we want to thank you for your feedback, which will help us improve going forward. We are grateful for your patience and hope you will consider staying with us again. It was our pleasure hosting you, and we wish you all the best with your travels.Best Regards,General Manager
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Scott , Hotel Management
Thank you for your response, we hope to see you again soon!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Ann,We are thankful for your stay and your rating. We continuously work hard to create an exceptional visit for each and every one of our guests; therefore, we would love to have you return and enjoy the outstanding experience you deserve.Best Regards,General Manager
by A verified traveler
Posted 10 Oct 2024
Front Desk service was the best one. Unfortunately I do not remember her name but she was great. Bartender was amazing as well! Amazing experience.
Only issue was the noisy construction next door which we couldn't enjoy the beach vibe from our room patio.
Comment from Hotel Management
11 Oct 2024 by Scott, Hotel Management
Thank you for your review, and your kind words. We hope to see you again soon!
by A verified traveler
Posted 10 Oct 2024
Construction next door was disappointing
Comment from Hotel Management
10 Oct 2024 by General Manager, Hotel Management
Dear Karina,Thank you for staying with us at AC Hotel Fort Lauderdale Beach! We are sorry for any inconvenience caused by the nearby construction and appreciate your understanding. We strive to make each guest’s experience comfortable and enjoyable, and we are glad you chose to stay with us. We hope to welcome you back for a quieter, more relaxing visit in the future!Best Regards,General Manager
