Muhsin Villa Reviews

Thank you very much for the kind and thoughtful review left and it was pleasing to hear that you have had a blast at ours. Best wishes from the entire team.

Thank you for the review left. As it has come anonymous I cannot comment further on the experience but its delightful to hear that we have done our job.

Thank you Toufiqul for the review left and it was great to have you with us. Best wishes

Thank you for your thoughts left and it is a pleasure to see that you have had a fine time at ours. Best wishes

Thank you Marcia for the remarks left and your motivation is what has made us whom we are now. Best wishes from the entire team

Thank you for your kind remarks left.Unfortunately I could not distinguish the reviewer as we had some fine Expedia experiences lately where everyone I suppose had a satisfactory stay. Best Wishes from the team.

Thank you for the review left and this reviews is extremely shocking and saddening to see after all what we did to them. At Muhsin Villa we do not have any ocean views neither we have advertised as such.Only thing whats true of this review is, true after talking to the Guests we moved them to Sunset Fort and upon their presence there the first words of the lady was "WOW" .They were praising us and said wonderful stuff of the room we have upgraded.Our room would not have a Kettle but the room they stayed had.Our rooms do not have private balconies but their one did.We even arranged them a free breakfast to be provided.Its saddening to hear as its a fact that right away from the balcony you can sight the Sun Set and the ocean.After all the moving done personally by us and a refreshing beverage we took them there upon their consent. The worst thing is we even arranged a car for free to Weligama for them to be dropped off as they were acting so nice with us.We have never done so much to a Guest I suppose and all these were taken humbly and they appreciated all alot and to see this review thrown is saddening and heart breaking.Probably the first review we got in this range after doing this many complimentary things with great appreciation and then later a back stab. Customer has the right to criticize but we never expected this review at all rather was expecting a Super review from them for the free transportation arranged along with all the other offers and upgrades. This review actually saved me in a way as I cannot assume the dissatisfaction if they would have been hosted at Muhsin Villa if with all the upgrades the barrage of complaints thrown. Your constructive criticism always helps us and thats how we are in this position today and Best wishes from the entire team.

Thank you Scott for the review left and is great to see that you have thoroughly enjoyed your stay. Best wishes from the team

Thank you for leaving your rating and the score shows your extreme satisfaction. Best Wishes from team