Ratings based on 311 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 14 Nov 2024
The pool had a little too much chlorine but otherwise I would recommend this place. Polite staff and patrons.
by A verified traveler
Posted 11 Nov 2024
Great accommodations.
by A verified traveler from ankeny
Posted 11 Nov 2024
Great stay for state Xc meet. Seems new and clean. Convenient location
by A verified traveler
Posted 14 Oct 2024
Front desk staff were excellent!
Comment from Hotel Management
14 Oct 2024 by Dena Acoltzi, Hotel Management
Dear Melanie, thank you for taking the time to leave us a review, we hope you come back again soon.
by A verified traveler
Posted 13 Oct 2024
We have used Brookstone many times since family lives here. Many months ago the pool had no heat & this time it was closed. It smelled like chlorine but had a film on top.
People next door partied all night with music & tv on. It siunded like 50 people in that room. When everyone left, The (very loud) tv stayed on.
No spoons in the dining room in the morning and no one ever came in to check on food/drinks.
Did I mention no soap or shampoo in the room?
This is the 2nd time my grandkids have been disappointed by the non existent pool.
We are changing hotels as it’s clearly going downhill.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Dena Acoltzi, Hotel Management
Dear Zach,thank you so much for taking time to leave us a great review, we are very happy you enjoyed your stay with us and hope to see you again.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Dena Acoltzi, Hotel Management
Dear Aaron, Thank you for taking the time to leave us a review. we are happy to hear you enjoyed your stay with us. we hope to see you again soon
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Dena Acoltzi, Hotel Management
Dear Malgorzata, thank you for your taking the time to leave us a great review.and we hope to see you again soon
by A verified traveler
Posted 8 Sep 2024
Everyone that was working was really nice and it’s quiet And Walmart and some shopping right by
Comment from Hotel Management
26 Sep 2024 by Dena Acoltzi, Hotel Management
Dear Becky, thank you so much for taking the time to leave us a review. we are glad you had a great stay with us and we hope to see you again in the future.
