Ratings based on 977 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
They had issues on their end resolved before I even knew there was an issue - apparently they had overbooked and in doing so simply upgraded me before I got there so as to accommodate all I had requested!! Later helped me to find what I needed locally and were very knowledgeable of the area. They really summed up my trip PERFECTLY!!!
Comment from Hotel Management
24 Nov 2024 by Surf Motel, Hotel Management
Thank you for your kind review. We're so glad you enjoyed your stay with us! Please come back and visit us again!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Surf Motel, Hotel Management
Thank you for your review.
by A verified traveler
Posted 17 Nov 2024
Bed was comfortable, plenty of towels.
Very poor housekeeping and problem with toilet flushing.
Comment from Hotel Management
19 Nov 2024 by Surf Motel, Hotel Management
Thank you for your review. We're sorry for any unpleasant issues you experienced. We strive to make our guests happy and hope you will stay with us in the future.
by A verified traveler from Grass Valley
Posted 10 Nov 2024
When I checked in I was given room (#134) which was absolutely unacceptable. The carpet was stained, one of the pieces of furniture look like a dog had chewed it and the smelled musty. I immediately asked for another room #140 which was only marginally better. I would not recommend this place to anyone !
Comment from Hotel Management
16 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for your review. We apologize for the state of your room. We strive to maintain cleanliness and that it was not up to our usual quality standards.
by A verified traveler
Posted 9 Nov 2024
No deposit was nice. Had a good stay. Beds were uncomfortable.
Comment from Hotel Management
10 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for your review. We're sorry your bed was uncomfortable.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for leaving a review!
by A verified traveler
Posted 5 Nov 2024
staff was good
Comment from Hotel Management
6 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for staying with us
by A verified traveler
Posted 2 Nov 2024
enjoyed the layout with garden and breakfast/drinks
Comment from Hotel Management
3 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for your review. Please stay with us again!
by A verified traveler
Posted 31 Oct 2024
Overall good stay. Very affordable. Breakfast was limited but ok. Hotel is old and needs remodeling.
Comment from Hotel Management
1 Nov 2024 by Surf Motel and Gardens , Hotel Management
Thank you for your review. We are glad you had a good stay with us.
by A verified traveler
Posted 26 Oct 2024
Was happily surprised at the breakfast options which we did not expect. With food prices rather high in this coastal community helped our budget to not need to purchase breakfast. We were placed in the rear of the property with the gardens between our room and the street. Was thrilled to see solar panels on the roof. The location was convenient and the property very accessible for seniors.We enjoyed our stay.
Comment from Hotel Management
30 Oct 2024 by Surf Motel and Gardens , Hotel Management
Thank you for staying at our motel and enjoyed your stay.
