Ratings based on 973 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
This has been our go-to place to stay when traveling !! I highly recommend it!!
Comment from Hotel Management
28 Nov 2024 by Customer Care Team, Hotel Management
Dear Cindy,Thank you for your fantastic rating and for making us your go-to place when traveling! We’re thrilled to hear such kind words and truly appreciate your recommendation.If there’s anything specific that stood out during your stays or suggestions you might have for us, we’d love to hear them to make your visits even better.We look forward to welcoming you back soon!Best Regards,Customer Care Team
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Thank you for the excellent rating, Elda! We’re thrilled to know you had a great stay. Your feedback is greatly appreciated, and we hope to see you again soon. If you have any suggestions for improvements or things that stood out to you, feel free to share. We look forward to welcoming you back!Best Regards,Customer Care Team
by A verified traveler
Posted 23 Nov 2024
Great stay- no complaints!!
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Thank you for the fantastic rating, Rebecca! We’re so pleased to hear that you had a great stay with no complaints. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you again soon!Best Regards,Customer Care Team
by A verified traveler
Posted 18 Nov 2024
Enjoyed!
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Thank you for your positive feedback, Ronda! We're glad to hear that you enjoyed your stay overall. We do apologize if there were areas that could have been improved. If you could let us know more about your experience, we’d be happy to address any concerns for your next visit and ensure a more comfortable experience.Best Regards,Customer Care Team
by A verified traveler from Reston
Posted 18 Nov 2024
5 stars
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Thank you for the excellent rating, Robert! We are happy to hear that you had a great experience. We’d love to know what made your stay enjoyable. Please feel free to share any highlights from your visit or any suggestions for future improvements. We look forward to welcoming you again!Best Regards,Customer Care Team
by A verified traveler
Posted 24 Oct 2024
The staff were great, the room was clean and nice.
Comment from Hotel Management
6 Nov 2024 by Customer Care Team, Hotel Management
Dear Korina, thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff and enjoyed the cleanliness and comfort of your room. We hope to welcome you back for another wonderful stay soon!Best Regards,Customer Care Team
by A verified traveler
Posted 24 Oct 2024
Overall everything was super . They even kept breakfast open for us a few minutes late (look out it closes at nine am!). Only thing negative was the floor in our room left anyone who went barefoot with black feet… and we have a crawler so that’s just a bummer but nothing too big esp if you just wear your shoes
Comment from Hotel Management
6 Nov 2024 by Customer Care Team, Hotel Management
Dear Leah, thank you for your kind words! We're glad you had a great overall experience and that the staff was accommodating with breakfast hours. However, we sincerely apologize for the issue with the floor in your room, especially with a little one crawling around. Cleanliness is important to us, and we'll make sure to address this with our housekeeping team. We appreciate your understanding and hope to welcome you back for another stay!Best Regards,Customer Care Team
by A verified traveler
Posted 20 Oct 2024
Flithy. The floors were covered in filth. Blood on the walls. Dirty band aid stuck on the floor. Hole in the shower curtain so big that water sprayed all over the floor while showering. When i reported the blood to the front desk I received a we will make a note for housekeeping.
Comment from Hotel Management
22 Oct 2024 by Customer Care Team, Hotel Management
Dear Kira, thank you for bringing your concerns to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we strive to uphold, and we appreciate your feedback as it helps us improve our services. We take matters like this very seriously and will address your concerns with our housekeeping team to ensure that our property is maintained to the highest standards. We hope you will give us another chance in the future to provide you with a much better experience.Best Regards,Customer Care Team
by A verified traveler
Posted 15 Oct 2024
Very helpful staff
Comment from Hotel Management
22 Oct 2024 by Customer Care Team, Hotel Management
Dear Syed, thank you for your kind words! We're thrilled to hear that you found our staff very helpful. Providing excellent service is our top priority, and your feedback encourages us to keep up the good work. We look forward to welcoming you back on your next visit!Best Regards,Customer Care Team
by A verified traveler
Posted 12 Oct 2024
Clean and professional
Comment from Hotel Management
22 Oct 2024 by Customer Care Team, Hotel Management
Dear Michael, thank you for your positive feedback! We’re glad to hear you found our hotel clean and professional. We strive to provide the best experience for our guests and appreciate your recognition. We hope to see you again soon!Best Regards,Customer Care Team
