Ratings based on 20 Verified Reviews
1.6 Room cleanliness
2.8 Service & staff
2.0 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Posted 29 Jul 2024
Horrible and uncleanly. Spiders and bugs crawling in bed along with a bunch of hair covering the blankets and sheets. Very obvious it hadnt been cleaned prior to our visit. Room has obviously been broken into before, the door did not shut all the way and there was no lock on the door. Cabinets missing and filled with dust. Grass and dirt covering the floor. Bathroom dusty with a dead roach in the bathtub. The police sitting in the parking lot when we arrived should have been a dead giveaway of the disarray. Did not feel safe, property smelt of urine and lots of old men walking around shirtless in their underwear.
Room so bad we actually decided not to stay the night and found elsewhere. I want my money back.
Comment from Hotel Management
2 Aug 2024 by Brand Experience Team, Hotel Management
Hi Olivia,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 9 Apr 2024 on Hotels
Comment from Hotel Management
18 Apr 2024 by Brand Experience Team, Hotel Management
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6
by A verified traveler
Posted 3 Apr 2024
Worst Motel 6 I have ever stayed at. The door on the mini fridge was not attached & the freezer shelf was unusable due to it being completely frosted. I let the front desk know & she just shrugged her shoulders and said “we know”. The bathtub/shower was filthy as was the carpet near the door.
Comment from Hotel Management
10 Apr 2024 by Brand Experience Team, Hotel Management
Hi Lynne,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
25 Mar 2024 by Brand Experience Team, Hotel Management
Hi Chris, We are glad you enjoyed your stay!Maz K.#Team6
by A verified traveler
Posted 29 Feb 2024
Dirty room. Some suspicious stains on the carpet and what looks like candle wax all over the headboard andin the nightstands....
Comment from Hotel Management
11 Mar 2024 by Brand Experience Team, Hotel Management
Hi Duncan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Brand Experience Team, Hotel Management
Hi Bec,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 2 Jan 2024
The place was somewhere to sleep so I thank them for that! Overall cleanliness was horrible! Looking for different place next time!
Comment from Hotel Management
9 Jan 2024 by Brand Experience Team , Hotel Management
Hi Nathan, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
3 Nov 2023 by Frontdesk, Hotel Management
Thank you for your feedback
