Ratings based on 520 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
by A verified traveler from Ruckersville
Posted 26 Nov 2024
Great deal for the money. Easy check in, great bed, friendly staff. Thanks for a good stay.
by A verified traveler from Big Spring
Posted 25 Nov 2024
Nice place for the money
by A verified traveler
Posted 14 Nov 2024
The room was ok. However, the bathroom was very dirty and paint was chipping off the ceiling and the tub was so nasty I decided to not take a shower.
Thank you
by A verified traveler
Posted 4 Nov 2024
This hotel needs some renovation..paint peeling off the walls and bathroom dirty.
by A verified traveler from Blytheville
Posted 27 Oct 2024
Comment from Hotel Management
5 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Latoya,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forrest City and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
2 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Elizabeth,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forrest City and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
It’s just the average motel.
Comment from Hotel Management
29 Oct 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Christopher,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Forrest City. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with the hotel being average. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
Na
Comment from Hotel Management
29 Oct 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Alvin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Forrest City and I appreciate your 4/5 score following your stay. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SaneshaRed Roof Management RediResponse Specialist
by A verified traveler from Hazelwood
Posted 16 Oct 2024
The look of Red Roof Inn was great, and staff was okay, but the condition of the rooms weren't so much. The first day stay - the water was scolding hot. No cold water. Later that night the problem was fixed. Also, the sink handle in my room fell off. The attended gave me a different room the next day, but I had to wait most of the day to get it. Also, there was peeling or discolored tub paint in the majority of the shower/tubs. I was there with a group of other people, and we all had that problem. Also, most of the rooms had horrible torn-up wheel chairs at the desk in the hotel rooms. Chairs that should have been replaced months or years ago. If I had been offered a discount because of the hot water mishap, broken sink handle, and waiting a long time for a different room, I may have been somewhat okay with my stay. But I wasn't. I won't be staying there again.
Comment from Hotel Management
22 Oct 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Mitchell, It was truly saddening to see your low score following your recent stay at the RED ROOF INN FORREST CITY. You mentioned the hotel looked great and the staff was ok. However, you pointed out your displeasure with there being no cold water, the sink handle that fell off, the lengthy wait for another room and other concerns. Our team at Red Roof is committed to satisfying our guests, so your feedback will be taken very seriously. Know that your voice is of the utmost importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences even better. We appreciate your business and truly value your feedback. All the best in your future travels.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist
