Ratings based on 761 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024 on Hotels
by A verified traveler
Posted 28 Jul 2024
The food is slop- more American buffet style. Towels were always “coming in 15 mins” but never did. Wifi was atrocious to say the list. Heard they’re renovating - it’s desperately needs it. Not a 4 star in any way shape or form
Comment from Hotel Management
31 Jul 2024 by Hotel Riu La Mola, Hotel Management
Dear Alex,We really appreciate you taking the time to share your feedback with us.We are disheartened to read that your stay did not exceed expectations and that you were unable to feel entirely relaxed during your time with us.We will do what we can within our power to work on these issues, therefore, we will share your impressions with our team and we hope we have the opportunity of welcoming you back in the future to impress you.We remain respectfully,Hotel Riu La MolaOnline Reputation Manager
by A verified traveler
Posted 8 Jul 2024
Everything was great. Even better than I expected. The food was amazing in both the buffet and the pool side bar.
by A verified traveler from Winter Garden
Posted 5 Jul 2024
Property is beautifully located but needs attention
Immediately , old construction , needs upgrade pretty much everywhere .
Breakfast is ok no better than Riu Madrid but ok , dinner same thing .
Pricewise not worth comparing with other hotels at the same category of course .
They say they will start a ruge restoration next year, but for sure the price will go up ( I think )
I would try one more time this hotel next year when renovated .
Comment from Hotel Management
17 Jul 2024 by Online Reputation Manager , Hotel Management
Dear Everton,Thank you so much for taking the time to review your stay and for the rating!We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu La MolaOnline Reputation Manager
by A verified traveler
gran opción en una isla mágica
Posted 27 May 2024 on HotelsMuy buen hotel en todos los aspectos, comodidad, ubicación, servicios, comida, personal...
Lo único que la playa justo de bajo el hotel es rocosa, pero a 4 minutos a pie hay una playa de pura arena.
Y se debería mejorar el camino de acceso desde la carretera porque es un camino muy tortuoso para ir en moto.
Resaltar la calidad y variedad de las comidas.
Y lo mejor la amabilidad y profesionalidad de sus empleados.
Volveremos
by A verified traveler
a fantastic place to stay and relax in Formentera
Posted 20 May 2024 on Hotelsgreat location, super high level gourmet food and very friendly staff
Comment from Hotel Management
31 May 2024 by Hotel Riu La Mola, Hotel Management
Dear Ruben,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services and we would love to welcome you again soon.And we wish you a lovely day, Ruben!Kindest wishes,Hotel Riu La MolaOnline Reputation Manager
by A verified traveler
Sempre un’ottima scelta!
Posted 7 May 2024 on HotelsHotel Riu La Mola è da sempre una garanzia in tutto. La posizione della struttura, il servizio, la pulizia, la qualità del cibo, l’accoglienza e le costanti attenzioni al cliente fanno sì che questo luogo rimanga nel cuore. Chi va una volta non può più fare a meno di ritornare! Altamente consigliato per famiglie con bambini ma non solo. Io ho lavorato da remoto godendo di un’ottima connessione, di pace e tranquillità.
by A verified traveler
Posted 7 May 2024 on Hotels
by A verified traveler
Double Room, Balcony, Sea View
Posted 7 Aug 2023 on HotelsWe enjoyed the sandy beach with crystal clear water, our 4-years old child enjoyed kids club with amazing Sylvia, we enjoyed aqua fitness with Peter (I think), the staff were very helpful and friendly although I would prefer if more of them speak English and not only Spanish (Catalan). We used main restaurant providing buffet service, the meals and their variety was good. We used also beach restaurant for lunches and we were satisfied, the quality of meals was goods and prices reasonable to the location. Our room was a little bit outdated and would need some refurbishment or repair – the sliding doors to the balcony cannot be easily opened, some furniture is old and needs to be replaced, but mainly beds and pillows were not comfortable. Overall, despite of some disadvantages we would certainly return back to the hotel in the future.
Comment from Hotel Management
23 Aug 2023 by Online Reputation Manager, Hotel Management
Dear Lubomir,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to exceed your expectations and you enjoyed your stay. Rest assured that your words will be taken into account as we understand that there is always room for improvement.We look forward to welcoming you back in the near future!Best wishes, Hotel Riu La MolaOnline Reputation Manager
by A verified traveler
Will return
Posted 2 Jul 2023 on HotelsNice hotel. Dated in parts. Food very nice. No cava/champagne at breakfast, but probably not great starting the day that way anyway. Waiter Sebastian singing while working was a nice sign - happy staff / happy customers!
Sun beds on the beach are public, but not too terribly priced at €18 for 2 inc parasol. Beach next door is €30 for the same!! However, you have to claim quite early and you need to pay soon after 9am - or they remove your stuff!!! Happened to me 3 times - I was in holiday mode!
Bed wasn’t the comfiest tbh, quite hard and just a sheet on the mattress. Worst was the air conditioning - it was so loud. I have earplugs as husband snores terribly, but he’s nothing on the aircon units! Also, they don’t go below 19 degrees - I’m all for thinking about climate problems, but it just meant that I could never turn it off. So overall, mattress, aircon racket and heat - sleep was poor on this trip.
But the proximity to the beautiful beach and sea (much nicer spot than other locations on mijorn beach), good food and great service, make it that I will return here.
Thank you to amazing hotel beach staff who performed incredible first aid on husband’s foot - BEWARE of hidden rocks within sand everywhere here!!
