Ratings based on 63 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montclair
Posted 31 Aug 2024
Fantastic team!
by A verified traveler
Posted 22 Aug 2024
Good check in, but reception area is very hot, and mosquitoes are waiting for you to step in to feed on you!
Picked ocean view room (#301) very clean! Furniture Needs to be updated. Shower small. Bring your own shampoo and conditioner as they don't provide.TV very small and the remote didn't work. Breakfast is not many options and not many choices. Service was good.
The 3 thermal pools are nice and relaxing. Clean premises. They alternate jets in between pool (i think to save energy)
The last day we checked out but remained for a few extra hrs . They charge an extra €15 per person to use their premises. They don't provide a room for you to shower and change. You have access to the pool shower (outdoor) and to change they provide portable cabins. Very uncomfortable process.
When we left, one of the workers ran after us for €29, which we paid cash at the bar as we were already checked out. Even though they made a mistake, it was incredibly offensive and embarrassing to be chased down the bus station.
Overall it was a good experience. Just a few little things that would improve the hotel a great deal. I guess that is the reason it's rated a 3 stars.
by A verified traveler
Posted 11 Aug 2024
👍
by A verified traveler from Vancouver
Posted 26 Jul 2024
Everything was extraordinary little piece of paradise. If I could offer one piece of feedback, it would be that I think the age rules were too strict for the thermal pools.
My son is 14 and was only allowed to use one of the pools and when I visited some of the adult only thermal pools I saw other people his age in the pools. I felt bad that my son was not able to join me.
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
False advertising re pools
Posted 12 Jun 2024 on HotelsIncredible garden, great breakfast, beautiful views, helpful staff in terms of arranging rides. But I would not stay here again. The pools are heavily advertised with models without swim caps, which are required. I understand there's a cultural difference here, but also can't find a legitimate reason for this rule. The AC is only powered from 2pm-9am and the unit in our room didn't actually work even when powered. Tiny shower, ratty towels. Janky furniture, doors, and locks.
by A verified traveler
A Charming Gem!
Posted 7 Jun 2024 on HotelsThis is a wonderful and charming hotel.
It has four thermal pools. The room was beautiful with views of the ocean and the gardens. The breakfast buffet was wonderful wonderful. The air conditioning was perfect and strong. The location is outstanding near the Poseidon and near top restaurants across the street. The beach is directly across the street. The staff and the owner were wonderful. I love this place so much
by A verified traveler
Posted 27 Sep 2023
Family run hotel. Pools are excellent , quiet and well looked after. Staff is great and very professional and helpful. Great location close to a nice beach and good restaurants. No regrets booking this stay!
by A verified traveler
Posted 9 Aug 2023
by A verified traveler
Posted 30 Jun 2023