Ratings based on 898 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
My blinds fell down on me and I had to track the desk person to tell him and then he was blaming me and saying they were remote. Im not stupid, they had a chain on them. Then he said he would send somebody at 11pm and they never showed up. So here we are no blinds for privacy. Not happy about that. Also the room has a short in it. I told the desk rep all about it. I hope the blunds get fixed. And don’t hurt anyone.
by A verified traveler
Posted 16 Sep 2024
The breakfast was so great! Serve turkey sausage instead of pork! Love that option! Clean and nice too.
by A verified traveler
Posted 4 Sep 2024
Everything was great. The only minor things was the sink didn't drain well and the air gave us a problem at night
by A verified traveler from Ypsilanti
Posted 4 Sep 2024
I liked the breakfast and the property was very clean.
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Justin, Hotel Management
Thank you for your stay
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Justin, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 19 Aug 2024
i like the fact the staff was friendly and kept a clean lobby.
Comment from Hotel Management
20 Aug 2024 by Justin, Hotel Management
we are glad you enjoyed your stay.
by A verified traveler from Windsor
Posted 17 Aug 2024
Clean property, friendly staff. Nice hot breakfast.
Comment from Hotel Management
19 Aug 2024 by Justin, Hotel Management
Thank you for your stay
by A verified traveler
Posted 29 Jul 2024
Our reservation for 2 queen beds was not honored. We had 4 people in the room and 2 were forced to sleep on the floor. In addition we were upcharged for having a king bed!! NOT ACCEPTABLE.
Comment from Hotel Management
29 Jul 2024 by Justin, Hotel Management
Dear Mr. Webb due to being overbooked and the Microsoft outage our queen rooms were sold out. We tried our best to accommodate you as best we could. I also refunded the overcharge on the 20th.
by A verified traveler
Posted 29 Jul 2024
It was way back in a cluster of hotels and didn't really give the reputation of a good hotel
Comment from Hotel Management
29 Jul 2024 by Justin, Hotel Management
I'm sorry that we did not give the impression we strive for. All the hotels here are owned by the same group.
