Ratings based on 976 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
I have nothing to say
Comment from Hotel Management
21 Nov 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Front desk, Hotel Management
We thank you for your stay and feed back this helps up give better stays when we can.
by A verified traveler
Posted 11 Nov 2024
Enjoyed location and bed was great
Comment from Hotel Management
12 Nov 2024 by Front desk, Hotel Management
We thank you for your stay and feed back this helps up give better stays when we can.
by A verified traveler
Posted 3 Nov 2024
Very good economic option and good service
close to shops and restaurant
Comment from Hotel Management
5 Nov 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 3 Nov 2024
Good location, friendly staff, quiet place
Comment from Hotel Management
3 Nov 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 27 Oct 2024
When we checked in and got to our room which was a double occupancy we had one washcloth one bath towel one hand towel one bath mat there were three of us when I asked for extra towels I was told to give them my dirty ones and they would only give me what I'd already dirtied I tried to tell them we needed extra no extra I ended up going and buying my own washcloth and my own towels just so I could shower I asked for extra pillow no pillow didn't have any kids that went swimming in the swimming pool asked for a towel no towels all towels were in the dryer apparently pull frigid supposed to be a heated pool frigid I have stayed at this property off and on for the last 14 years this is the worst experience I have ever had here I will never ever ever ever ever come back here again I will stay in the ratty tatty motel next door before I would stay in this one
Comment from Hotel Management
28 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 21 Oct 2024
Lake was beautiful! Room clean and comfortable. Bathroom layout was awkward.
Comment from Hotel Management
21 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
by A verified traveler
Posted 15 Oct 2024
Mold on the ceiling in the shower. Had to hook up the television ourselves. The bathroom sink had puke that wasn’t propers cleaned. Felt very unsafe being there. No security. The parking lot had random cars that looked like they were stolen. No elevators. Sheets were the only thing cleaned. Toilet seat was broken. Stayed only 2 nights. Will not stay there again. Would recommend that Expedia not offer this establishment on their website.
Comment from Hotel Management
16 Oct 2024 by Hotel Support, Hotel Management
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team and for letting us know where improvement was needed. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Americas Best Value Inn & Suites - Forest Grove Hillsboro, OR
