Ratings based on 267 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
4 out of 5
by A verified traveler

Posted 19 Sep 2024
NA
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Wonderful! Will be back!

Posted 21 Jul 2024 on Hotels
Wonderful stay! Friendly staff, lovely hotel, beautiful part of Fontainbleau, close access to both forest trails and the city center. Really great value for money. Bed was very comfortable, room was clean, the grounds are lovely and everyone who was staying there seemed to really just enjoy the atmosphere. Will definitely return!
5 out of 5
by A verified traveler

Posted 28 Jun 2024
A bit of a walk to dining options in center of town, but lovely modern hotel with nice amenities and free parking on site. Very nice staff.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 24 Feb 2024 on Hotels
This hotel was a great value. We were too tired to go into town for dinner; we ate well both nights and the total price was a pleasant surprise. Friendly music entertainment and buffet on Friday night. Free parking. We would love to return.
2 out of 5
by A verified traveler

Posted 15 Feb 2024
Definitely not a 4 star hotel. At best, it's a 2 star hotel.
2 out of 5
by A verified traveler

Poor experience

Posted 1 Jan 2024 on Hotels
Hotel is very nice and in a good area of town. Upon arrival we were greeted and helped by a nice staff member who arranged a taxi for us. This was the only positive experience with the staff. Later, we inquired about dinner and the staff told us they were fully booked and suggested we try Uber eats instead of helping us to find a suitable option in town. We asked if we could sit at the bar for a drink, but were denied due to them being fully booked. Luckily, we found a dining option on our own. Later, the music continued shaking our room into the early hours of the morning. A terribly unpleasant experience at a hotel that otherwise seemed quite nice. A bit more customer service would have gone a long way. We will be writing to the management with a formal complaint.