Fontaine-l'Évêque Hotels

"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"Perfect"

"Clean and well appointed hotel with parking and location near main roads and Waterloo. Local village Genappe has great restaurants also."

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Great spot"

"Easy to navigate and good fares "

"The reception person was not very friendly. The rooms smell bad. The vibe of the hotel was just bad."

"great quiet place"

"Clean room, close to the airport, kind staff. "

"Great hotel - food excellent "

"Lovely, clean budget hotel with straight forward 24hr checking in."

"Confusion on arrival, their Shuttle service instructions could be more specific."

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Very good "

"Very friendly and helpful staff. Some organizational deficiencies are made up by the motivated staff!"

"Value for money comfy beds breakfast bonus"

"Comfortably basic hotel, staff were very efficient and welcoming. Excellent location for shops, train station and bud station "

"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "

"Perfect for a sleep and a morning shower. Amazingly nice receptionist. Thank you!"

"good rooms , friendly staff and airport shuttle"