Ratings based on 109 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Charming hotel
Posted 12 Jul 2024 on Hotels
Most things up until checkout were lovely.
Roman was very friendly and helpful. The property is adorably charming. It’s a great hotel in the little water village. My husband and I enjoyed our time. The rooms are simple. It’s quiet. The food at the restaurant for dinner was very good. The pool was nice.
Breakfast was not fresh and the coffees were from a machine. We didn’t know the breakfast cost extra so that surprised us at the end. I’d recommend to confirm that with future guests on check in since it’s a b&b style hotel. There’s other good breakfast spots in town with fresh food and real espresso for cheaper than the $17 per person.
Thomas said awful things to us at checkout which smeared the end of our experience unfortunately. I’m sad to have to leave this review but Thomas really ruined it at the end by yelling.
Everyone else working there was very kind. Thank you.
Comment from Hotel Management
14 Jul 2024 by Nathalie, Olivier et toute l'équipe du Poète, Hotel Management
Madam,We are sorry that your experience with us ended badly, but you forgot to specify your very unpleasant and inappropriate behavior when you left.As we have shown you, you had reserved a room without breakfast, as indicated in your reservation confirmation, and you were charged for the breakfast consumed in addition to your bill.You then threatened our receptionist to publish a bad review if he did not offer you these breakfasts, which is simply unacceptable.We will never agree to offer a service in the face of such an attitude.Wishing you a good day.
by A verified traveler
Posted 11 Jul 2024
We were pleasantly surprised by how beautiful this small country inn was. I wanted to stay at nice French country inn in a small village and we got it and more! Several streams with crystal clear waters flow through the property and it was so beautiful. The dining and pool areas are beautifully landscaped with views of the mountains too. Every hour and half hour church bells toll. The hotel has a secure gate that leads to town for dining, shopping and more views. We also had a beautiful room and of course the very helpful front desk staff! Will definitely stay here again for more rest and relaxation. Thank you!
Comment from Hotel Management
14 Jul 2024 by Nathalie, Olivier et toute l'équipe du Poète, Hotel Management
Dear Mira,Thank you for this very pleasant comment.We are delighted that you had an excellent stay with us and in our village.We hope to see you again soon
by A verified traveler
Posted 2 May 2024
The hotel was charming. The staff was very friendly and accommodating we loved the rooms!
Comment from Hotel Management
3 Nov 2024 by Hôtel du Poète***, Hotel Management
Bonjour Deborah,Thank you very much for your wonderful rating of 5 out of 5 and for your kind words. We are delighted to hear that you found our hotel charming and that our team was friendly and accommodating.It's a pleasure to know that you loved your rooms.We would be happy to welcome you back on your next visit.Best regards,Nathalie, Olivier et toute l'équipe du Poète.
by A verified traveler
Posted 28 Apr 2024
Just such a lovely place to stay within walking distance of the source of the Sorgue with the river running through the gardens.
Staff were kind and helpful and the bed was oh so comfy.
Comment from Hotel Management
3 Nov 2024 by Hôtel du Poète***, Hotel Management
Bonjour Julie,Thank you very much for your wonderful rating of 5 out of 5 and for your kind words. We are delighted to hear that you found our place so lovely and ideally located within walking distance of the source of the Sorgue.It’s great to know that our team met your expectations and that you found your bed oh so comfy.We would be thrilled to welcome you back on your next visit.Best regards,Nathalie, Olivier et toute l'équipe du Poète.
by A verified traveler
Posted 19 Jul 2023 on Hotels
Comment from Hotel Management
3 Nov 2024 by Hôtel du Poète***, Hotel Management
Bonjour,Merci beaucoup pour votre note parfaite de 10 sur 10. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous.Votre satisfaction est notre plus grande récompense.Nous serions heureux de vous accueillir à nouveau très bientôt.Cordialement,Nathalie, Olivier et toute l'équipe du Poète.
by A verified traveler
Posted 22 Aug 2022
Great and beautiful! Great location while very quiet.
Comment from Hotel Management
23 Aug 2022 by Nathalie, Olivier et toute l'équipe du Poète, Hotel Management
Thank you Xiaolan we hope to see you again soon!
by A verified traveler
Posted 2 Jul 2022 on Hotels
Comment from Hotel Management
8 Jul 2022 by Nathalie, Olivier et toute l'équipe du Poète, Hotel Management
Chère Kate, merci pour cette magnifique note qui récompense le travail de toute notre équipe.
Au plaisir de vous revoir pour un prochain séjour.
by A verified traveler
Posted 28 May 2022
This hotel is so unique and beautiful. The staff is very welcoming and friendly. The room is clean and beautifully decorated. The next time we come back to France, The beautiful town center is at walking distance. We definitely would like to come back and stay in this hotel again.
Comment from Hotel Management
21 Jun 2022 by Nathalie, Olivier et toute l'équipe du Poète, Hotel Management
Hello Dilian, thank you for your message we will receive you again with a lot of pleasure
by A verified traveler
Incredible place
Posted 2 Sep 2020 on HotelsAmazing hotel, beautiful location, great breakfast, very comfortable beds
Comment from Hotel Management
9 Sep 2020 by lepoete, Hotel Management
Dear Pierre-Louis,
Thank you for your kind comment which rewards all the team efforts.
we hope to see you again soon.
by A verified traveler
Posted 13 Sep 2019 on Orbitz
This hotel is next to a natural spring that flows right next to the swimming pool. The property is very nice, and so are the rooms.
Comment from Hotel Management
21 Sep 2019 by olivier, Hotel Management
Thank you for your comment.
We hope to see you again.
Regards.
