Ratings based on 948 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Oct 2024
The property was dirty. The property was also in very bad condition. The drywall had holes in it. The paint was filthy. I will never ever say that Property and I’m probably won’t stay at a Wyndham property again they’re starting to get really really bad.
Comment from Hotel Management
16 Oct 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Thank you for your rating. I will be addressing the items mentioned with upper management. Rest assured we will be making changes to the property within the next year. I apologize for the experience you had while staying at our property but hope you will give us another chance.
by A verified traveler from Centre Hall
Posted 14 Oct 2024
The building lacked cleaning on walls, doors and handrails. It was poor and left a bad impression of the overall property.
Comment from Hotel Management
15 Oct 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Thank you for your rating. I will be addressing the items mentioned with upper management. We look forward to your next visit with us. Rest assured we will be making changes to the property within the next year. Until then, take care.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Good Morning! Thank you for taking the time to give us your feedback. We apologize that your stay was not satisfactory. We hope to see you again soon. Until then, take care
by A verified traveler
Posted 26 Sep 2024
Staff was very friendly, and helpful nice breakfast.It's very clean.
Comment from Hotel Management
27 Sep 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Good Morning! Thank you for taking the time to give us your feedback, we appreciate it. We hope to see you again soon. Until then, take care
by A verified traveler from Mechanicburg
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Kat Koslosky (Front Office Manager), Hotel Management
Good Morning! Thank you for your kind rating. We are glad to see that you enjoyed your stay with us, and we look forward to your next.
by A verified traveler
Posted 22 Aug 2024
Clean hotel, friendly staff. Great breakfast
Comment from Hotel Management
23 Aug 2024 by Angela Sarnac (Night Audit Manager), Hotel Management
Good Morning! Thank you for taking time to complete the survey. We appreciate all feedback. We look forward to your next stay.
by A verified traveler
Posted 19 Aug 2024
Everything was great. Even the bed was comfortable. Room was spacious and in good condition. Would stay again
Comment from Hotel Management
19 Aug 2024 by Angela Sarnac (Night Audit Manager, Hotel Management
Thank You, for taking the time to fill out the post stay survey. We are glad you enjoyed your stay. Thank-you for staying with us at Hawthorn Suites Fogelsville.
by A verified traveler
Posted 18 Aug 2024
Very clean and comfortable!
Comment from Hotel Management
19 Aug 2024 by Angela Sarnac (Night Audit Manager), Hotel Management
Appreciate your time in completing the survey. We are glad you enjoyed your. Thank You -for staying with us at Hawthorn Suites Fogelsville
by A verified traveler
Posted 12 Aug 2024
My husband has stayed here several times over the past year. Breakfast is good. Decent hotel but they aren't consistent in cleaning rooms. This visit, he stayed a week, and on day 5 they still hadn't been in to clean or chanre towels. He then went to the desk to ask and the guy said we don't do that unless you ask. My husband then pointed at the sign hanging up saying "we clean rooms every day". The guy then said he would put a request in for him. I don't feel like this is something you should have to ask for.
Comment from Hotel Management
15 Aug 2024 by Hawthorn Management Team, Hotel Management
Thank you for consistent business and for staying with us. We will address this with the housekeeping manager.
