Ratings based on 884 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Dec 2024
Very good location!
by A verified traveler
Posted 20 Nov 2024
Very bad Bild
by A verified traveler
Posted 27 Aug 2024
Muito bom recomendo
by A verified traveler
Posted 19 Aug 2024
Me hospedei de 17 a 18 agosto no quarto 820! Péssimo, porta com um furo na madeira, móveis velhos e quebrados!
As toalhas de banho super finas, gastas e pequenas! Com cheiro de água sanitária!
Ar condicionado não funcionava!
A chave do quarto deu problema, por 4 vezes tive que descer na recepção pra liberarem!
O acesso é ruim, com escada e sem rampa! Elevadores lotados, café da manhã com pouquíssima variedade! Frutas sem sabor!
E o mais absurdo o valor da diária! 2 noites nesse “paraíso “ foi mais R$ 1,000 . Valor totalmente incompatível com o que oferecem!
Não recomendo!
by A verified traveler
Posted 24 Jul 2024
Absolutely terrible experience at this hotel. We stayed one night and packed up to another hotel, wasting our money. The facility is in bad condition, the toilet seat lifts off the ground if you move while using, the shower was moldy and the room had a terrible smell of bleach. Once the smell of bleach wore off, there was a wet dog smell that took over the room. The sheets were dirty. The breakfast food was nice, but the cleanliness of the breakfast area was lacking. The room is not whatsoever soundproof and you can hear everything that happens outside - which is unfortunate since other guests having a party and were loud overall, waking us up at 5am as they spoke quite loud in the hallway. The staff was as helpful as they could be, but still extra towels were provided to one room but not the other, and one of the bedrooms simply didn’t have a phone. I will never stay at this place again and expedia should absolutely contact this property to review their advertisement on the platform.
by A verified traveler from Doral
Posted 7 Jul 2024
No hot water
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 9 Apr 2024 on Orbitz
Under staffed. The few people working, they were very nice.
During check in, there were 5-6 people in line and only one lady working because one guy took a break.
Check in took me 40 min!
Room is okay. It needs renovation, looks old.
Breakfast was the best part.
WiFi is non existent. It didn’t work at all!!!
by A verified traveler
Posted 4 Apr 2024
Ongoing renovation with construction noise and dust
by A verified traveler
Posted 4 Mar 2024
Convenient, good location
