Ratings based on 354 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Nao tive boa experiencia no hotel, o primeiro quarto que fiquei estava com cheiro de esgoto dai mudaram pra outro. Mas foi bom de modo geral.
Comment from Hotel Management
20 Oct 2024 by ., Hotel Management
Olá Marcelo, como vai? Agradecemos por compartilhar sua experiência. Lamentamos que o primeiro quarto não atendeu às suas expectativas e que você tenha enfrentado esse problema. Ficamos felizes que logo trocaste de quarto e sua estadia tenha sido boa de modo geral. Estamos sempre buscando melhorias e sua feedback é muito importante para nós. Esperamos recebê-lo novamente em sua próxima visita! Mariane Paim N Silva - Guest Relations Jurerê Beach Village
by A verified traveler
Posted 13 Sep 2024
by A verified traveler from Doral
Posted 20 Jun 2024
Great place
Comment from Hotel Management
22 Jun 2024 by ., Hotel Management
Dear Anderson, Thank you for your review, we really appreciate your comments. We hope you come visit us again! Best regards, Mariane Nascimento Silva Guest Relation - Jurerê Beach Village
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
3 Aug 2024 by ., Hotel Management
Olá Alexandre, agradecemos muito sua avaliação! Volte sempre. Mariane Paim N Silva - Guest Relations Jurerê Beach Village
by A verified traveler
Posted 8 Feb 2024
Nothing
by A verified traveler from Miami
Posted 29 Sep 2023
We stayed at the Hotel for 10 nights. Unfortunately, we couldn't sleep. The mattress was so hard that it felt like sleeping on wood.The apartment was also very old with damaged doors and lots of insects.I went to the hotel and talked about the insects and they didn't do anything.It was not a good experience.
Comment from Hotel Management
29 Sep 2023 by ., Hotel Management
Dear Silvia, thank you for your review! Your feedback is very important to us that we can improve our services. I hope we have a new a chance to change your bad impression! Mariane Nascimento Silva - Guest Relation - Jurerê Beach Village
by A verified traveler
Posted 14 May 2023 on Orbitz
Excellent facility with good amenities
Comment from Hotel Management
4 Jul 2023 by Mariane Nascimento Silva Guest Relation - Jurerê B, Hotel Management
Dear guest, Thank you for your review, we really appreciate all your comments. We hope you will visit us again! Best regards, Mariane Nascimento Silva Guest Relation - Jurerê Beach Village
by A verified traveler
Posted 20 Jan 2022 on Hotels
Comment from Hotel Management
31 Jan 2022 by Juan Pistore Hospitalidade Jurerê Beach Village, Hotel Management
Prezado(a),
Agradecemos por ter nos avaliado.
Será um prazer recebê-lo(a) novamente em nosso hotel.
Permanecemos à disposição.
Juan Pistore
Hospitalidade Jurerê Beach Village
by A verified traveler
Posted 4 Dec 2021
by A verified traveler
Unhappy Camper
Posted 2 Dec 2021 on HotelsThe front desk staff was always very friendly and attentive. However, the service staff was again friendly but very slow and often provided incorrect drink and food orders.
Caroline and Kadu favored the children and when adults wanted to play pool or ping pong didn’t regard the fact they were playing and let kids come and grab balls during pool or take up the tables majority of the day. Obviously this lies on the parents too but rarely did I see any of them around.
Comment from Hotel Management
4 Jan 2022 by Juan Pistore Hospitalidade Jurerê Beach Village, Hotel Management
Dear Guest,
Thank you for your review, we really appreciate all your comments.
We will seek improvements in the aforementioned points.
We remain at your disposal.
Best regards,
Juan Pistore
Hospitality Jurerê Beach Village
