Ratings based on 424 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jul 2024
Es un buen hotel en lineas generales, los desayunos algo mediocres, poca variedad los cereales estaban pasados, pero el staff muy simpatico y amable, un buen lugar para llegar a dormir.
by A verified traveler from Costa Rica
Posted 30 Jan 2023
It was a nice experience and hotel. Very good facilities. But the was a very slow checkin process. The jacuzzi was not fully functioning and the were almost no staff around the pool to ask for details.
by A verified traveler from Calgary
Posted 7 Jan 2023
I had no room upgrade and the VIP reward was ridiculous, they offered me something similar to use for beach chair rent, which makes no sense because I wouldn’t take it to the beach anyway. The first time i stayed in this hotel i had a pleasant experience. Now for the second time, not only they are overcharging guests, the service level has dropped. The female receptionists I dealt with were courteous, but a male front desk representative (It I am not mistaken named THomas,) was a bit rude. The way they organize their breakfast is offensive in a way that someone keeps closing the door, like a bouncer that let me go in and check the ID. If they are concerned people will eat for free, they should have a subtle way to do it.
by A verified traveler
Posted 9 Feb 2021 on Hotels
by A verified traveler from Calgary
Posted 9 Dec 2020
Good choice in Floripa, very affordable and near an excellent beach. The standard room is somewhat small, next time I would choose the room with balcony
Recommended
for Everyoneby A verified traveler from Guadalajara
Good location and nice installations
Posted 27 Feb 2018Everything ok. Location was ok near to the beach. The only con is that the free wifi service was so poor that i was not even able to connect.
by Siv
Good hotel with some drawbacks.
Posted 8 Jan 2017 on HotelsVery nice pool area and the room was big. Unfortunately the air conditioning didn't work well.
We also had a problem checking in, since the reseption didn't speak English, only Portuguese and Spanish.
Recommended
for Everyoneby A verified traveler
The staff made the highlight for my stay.
Posted 26 Aug 2015The staff was very attentive, most helpful and always smiling. Even though it was off season, the staff was present and working hard to keep the facilities and my room tip top shape. The breakfast was great with a wide spread for everyone's tastes. I highly recommend and I would definitely stay here again.
by Asher from Virginia beach
Amazing
Posted 26 May 2015 on HotelsGreat people great place it's a little bit hard to get around since taxi don't come there often on the often
by Asher from Israel/usa
Amazing
Posted 22 May 2015 on HotelsAmazing stay helpful front desk a little far from attraction area but it's so easy with taxis
