Ratings based on 954 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
Loved the hotel
Comment from Hotel Management
4 Nov 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 7 Oct 2024
Amazon room, great staff and very profesional
Comment from Hotel Management
14 Oct 2024 by Erika Fernanda Spironelli, Hotel Management
É muito gratificante receber sua avaliação positiva para o Porto da Ilha Hotel! Trabalhamos diariamente para aprimorar nossos serviços e te atender da melhor forma possível. Esperamos ver você em breve, ok?
by A verified traveler
Posted 28 Aug 2024
Good location close to supermarket and plenty of dining options. Wood floors with no rugs or similar was a bit odd but weather was cool so wearing socks inside was ok. I emailed them 3 times in both English and Portuguese prior to arriving to request early check in but no response. Made contact thru Expedia- was told early check in arranged but on arrival this was not the case. Not sure if Expedia or hotel at fault. Luckily room was available for early check in - at a small fee. Overall pleasant stay - room service food very nice and reasonable prices. I’d stay there again.
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Thank you for taking the time to share your experience with us! We’re glad to hear that you enjoyed our location, room service, and found your stay pleasant overall.We sincerely apologize for the communication issues regarding your early check-in request. To clarify, all communications and special requests made prior to arrival, including early check-in arrangements, are handled directly through Expedia, as they manage the reservation process. We regret that this caused some confusion and will work to ensure smoother coordination in the future.We’re happy to hear that we were able to accommodate your early check-in upon arrival and that the rest of your stay was enjoyable. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Love Porto Belo
Posted 13 Aug 2024 on HotelsThat's one of the greatest stay we had in Florianópolis. Congratulations for all team that was friendly and atentious for all details.
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 11 Aug 2024
Everything was great. Really nice staff and everyone provided great service.
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
7 Sep 2024 by Erika Fernanda Spironelli, Hotel Management
Agradecemos o seu tempo para avaliar e elogiar o Porto da Ilha Hotel! Comentários como o seu nos deixam felizes. Visite-nos novamente. Será nossa honra e prazer hospedar você novamente!
