Ratings based on 44 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
No functioning WIFi!
Posted 21 Nov 2023 on HotelsThe hotel wifi does not work. I spoke to other guests to make sure it wasn’t just me and they were also complaining. I was unable to work the 4 nights I was there. If you need wifi do not stay here. The hotel also only has 2 people working the desk, and when I complained about the wifi they didnt show that they cared and said its due to the island. I had friends in other hotels on the island which was cheaper and their hotel wifi worked fine.
Comment from Hotel Management
21 Nov 2023 by Equipe Pousada Morena, Hotel Management
Hello everything is fine?We are very sorry that your expectations were not met in your experience with us.Regarding WIFI, we would like to remind you that we are on an island in the middle of the ocean, and there are no fiber cables that supply the internet in the archipelago, all internet is via satellite and we are subject to natural weather. We hope you will give us another opportunity to serve you better in the near future.Yours sincerely,Pousada Morena Team
by A verified traveler
Posted 30 Nov 2022
Amazing staff. Make you feel at home. Great service and people. The views are unbelievable. 10 out of 10.
by A verified traveler
Great place!
Posted 7 Dec 2020 on HotelsWe received a warm welcome, and it was easy and simple check-in. Prior to our stay, we had a request to make sure we only have 1 bed in the room However, on our first day our request was not honored and we have 2 beds in the room. The room was nice, we had an ok view, the balcony was facing the local neighborhood rooftop and street.
We want to compliment the staff during breakfast, they are phenomenal. A little disappointed with the night crew dinner, table setting and services, and a low standard in my opinion for what Pousada Moreno offers. We had been to many boutique hotels and resorts, and we had an expectations for this pousada.
Overall, a great experience, a beautiful view, and very clean.
by A verified traveler
Posted 20 Aug 2019
by A verified traveler
Posted 20 Aug 2024 on Hotels
Excelente!... mas tem que pedir um Bangalo no primeiro piso.
by A verified traveler
Posted 27 Jun 2024 on Hotels
Hotel excelente recomendo
by A verified traveler
Ótima , mas não voltaria !
Posted 26 May 2024 on HotelsPousada super confortável e aconchegante! Vista maravilhosa. Alguns funcionários atenciosos. Boa limpeza dos quartos. Mas vamos aos problemas. Bangalô 2 !
Resumo. Uma pousada com uma diária tão cara não ter uma TV smart é precário! Passei 5 dias e a TV não pegava o básico como a Globo! Fiz reclamação resolveram por 1 dia e o problema persistiu todas as noites. Deixei de falar para não m estressar mais . Ou seja, chegava a noite não tinha como ver TV ! Penso q se o problema era só no meu quarto, como disseram deveriam ter trocado de quarto uma vez q havia quartos vazios. Mas não foram resolutivos .
Outro problema básico é a falta de identificação dos alimentos no café da manhã. Tem q ficar perguntando; “ esse suco é de que”? O sanduíche é de que!?? Fora as pessoas alérgicas a glúten, lactose e a frutos do mar . Não tem nenhuma informação. Erro básico !
by A verified traveler
Posted 6 Apr 2024 on Hotels
Local com visual incrível porém não fica perto da praia. Jardins muito bonitos e arquitetura linda! Café da manhã muito bom mas sem estrutura para espantar as moscas.. aspecto fica muito ruim! Deveria ter ventiladores ou algo parecido na mesa de buffet. Falta ducha higiênica nos banheiros.
by A verified traveler
Posted 22 Mar 2024 on Hotels
Foi muito bom.
by A verified traveler
Excelente escolha
Posted 3 Mar 2024 on HotelsUma das melhores de Noronha equipe top!!
