Ratings based on 396 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Lovely place to stay
Nice hospitality.
The only thing was the level of the water lake that took part of street you couldn't cross.
Nice walk around, and many places to eat.
Comment from Hotel Management
20 Nov 2024 by Atte. Gamaliel Chamalè, Hotel Management
Good morning, thank you very much for your comments.We are glad to know that you have enjoyed your stay.Recently our beautiful lake Petén Itza has grown and the water has reached the outer ring. However, you can walk along the inner ring and other streets of Flores Island.
by A verified traveler
Posted 29 Oct 2024
Its OK just to sleep and if you want to use the swimming pool other wise food and beverages no good.
Comment from Hotel Management
29 Oct 2024 by Atte. Gamaliel Chamalè, Hotel Management
We hope you have enjoyed. Thank you for your comments.
by A verified traveler
Posted 14 Oct 2024
Very clean and comfy!
Comment from Hotel Management
14 Oct 2024 by Atte. Gamaliel Chamalè, Hotel Management
Good morning Miss Yadira we hope you are fine.We are so glad to know you enjoy your stay.See you netx time.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Atte. Gamaliel Chamalè, Hotel Management
Buen día señor Mario, muchas gracias por su puntuación. Esperamos vuelvan pronto, será un gusto poder servirles.
by A verified traveler
Posted 12 Sep 2024
Was a nice stay
Comment from Hotel Management
13 Sep 2024 by Atte. Gamaliel Chamalè, Hotel Management
Hello Miss Ophelia, we hope you have enjoyed. We are glade to know you had have fun. See you netx time.
by A verified traveler from Hagerstown
Posted 24 Aug 2024
Nice hotel close to everything, the staff was great
Comment from Hotel Management
25 Aug 2024 by Atte. Gamaliel Chamalè, Hotel Management
Hello Mr. Virgilio we are so glade to know you have enjoyed your stay. We hope you com back soon.
by A verified traveler
Posted 17 Aug 2024
Good property. Nice hotel.
Comment from Hotel Management
18 Aug 2024 by Atte. Gamaliel Chamalè, Hotel Management
Good Morning Mr. Brian. We are glade to know that you have enjoyed your stay. We hope you come back soon.
by A verified traveler from Miami
Posted 12 Aug 2024
Hotel is very nice staff was very friendly and helpful. I stayed there before and I will definitely stay there again
Comment from Hotel Management
12 Aug 2024 by Atte. Gamaliel Chamalè, Hotel Management
Hello Mr. Daryl we are so glad to know that you had come back and you have enjoyed your stay again. We hope you come back soon.See next time.
by A verified traveler
Posted 10 Aug 2024
Nice property. Definitely going back!
Comment from Hotel Management
11 Aug 2024 by Atte. Gamaliel Chamalè, Hotel Management
Thank you very much for your good comments, we are glad to know that you enjoyed your stay. We hope you return soon.
by A verified traveler
Posted 5 Aug 2024
The staff in this place was so nice and everything was close by.
Comment from Hotel Management
5 Aug 2024 by Atte. Gamaliel Chamalè, Hotel Management
Hello Miss Karla, we are so glad to know you have enjoyed your stay We hope you come back soon.
