Ratings based on 384 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 13 Nov 2024
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Comment from Hotel Management
15 Nov 2024 by Fernanda, Hotel Management
¡Gracias por visitarnos!
by A verified traveler
Posted 11 Nov 2024
Could have been 5 stars but stayed at a bad time. Rainy so upstairs was closed. Then there were fireworks going off ending at 1am and back at 5am. Had worst sleep before big day at Tikal. The attached downstairs restaurant had a horrible tasting expensive burger. Think we just had bad luck and jad high expectations with all the perfect reviews.
Comment from Hotel Management
15 Nov 2024 by Fernanda, Hotel Management
We're sorry to hear that Jeremy, we'll give follow-up to this matter. thank you.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Fernanda, Hotel Management
¡Esperamos verlo pronto!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Fernanda, Hotel Management
We are glad you liked you stay!
by A verified traveler
Posted 3 Nov 2024
Best place to stay in Flores. Staff are friendly and the restaurant & coffee shop are excellent
Comment from Hotel Management
5 Nov 2024 by Fernanda, Hotel Management
We are happy you enjoyed your stay! Hope to see you soon
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Fernanda, Hotel Management
¡Gracias por visitarnos!
by A verified traveler
Posted 16 Oct 2024
Nice
Comment from Hotel Management
30 Oct 2024 by Fernanda, Hotel Management
Thank you for visiting us!
by A verified traveler
Posted 23 Sep 2024
We enjoyed our stay.
Comment from Hotel Management
30 Oct 2024 by Fernanda, Hotel Management
Thanks for coming Anibal! We hope to see you again.
