Ratings based on 119 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Littlerock
Posted 27 Nov 2024
by A verified traveler
Posted 14 Nov 2024
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Comment from Hotel Management
15 Nov 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por los comentarios, apreciamos éstos ya que nos ayudan a mejorar la experiencia de nuestros huéspedes. Nuestras disculpas por el inconveniente de las sábanas. Esperamos poder volver a recibirla en un futuro cercano.
by A verified traveler
Posted 20 Oct 2024
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Comment from Hotel Management
15 Nov 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por los comentarios, apreciamos éstos ya que nos ayudan a mejorar la experiencia de nuestros huéspedes. Esperamos poder volver a recibirlo en un futuro cercano.
by A verified traveler
Posted 7 Sep 2024
Well recommend hotel for sure
Comment from Hotel Management
16 Oct 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por sus comentarios, nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlo en un futuro cercano.
by A verified traveler from Jacksonville
Posted 24 Aug 2024
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301).
Best for those looking to unwind and rest after waking the pyramids of Tikal.
Would return
Comment from Hotel Management
16 Oct 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por sus comentarios, nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirlo en un futuro cercano.
by A verified traveler
Posted 13 Aug 2024 on Orbitz
Excellent
by A verified traveler
Posted 12 Aug 2024
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
12 Aug 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por su retroalimentación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirla en un futuro cercano.
by A verified traveler
Posted 31 Jul 2024
Beautiful resort. Super friendly staff.
Comment from Hotel Management
12 Aug 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por su retroalimentación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirla en un futuro cercano.
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
12 Aug 2024 by Hotel Villa Maya, Hotel Management
Muchas gracias por su retroalimentación. Nos alegra que haya tenido una agradable experiencia con nosotros. Esperamos poder volver a recibirla en un futuro cercano.
