Ratings based on 81 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Great property, clean rooms with air conditioning. Plenty of restaurants within walking distance.
by A verified traveler
WOWSERS!!!
Posted 19 Apr 2024 on HotelsIN ONE WORD…..
BREATHTAKING!!!
by A verified traveler
Posted 13 Apr 2024 on Hotels
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Bianca , Hotel Management
Sorry for your experience, we try to do best next time , thank you for taking your time to make your advices . Atte Hotel Sabana
by A verified traveler
Hotel Sabano Flores
Posted 24 Mar 2024 on HotelsThis place is a 2 star at best. Light was broken, no hot water, bathroom was poor. No wifi, no purified water even the coffee was bad.
Poor service.
The only redeeming feature was the small pool.
If you can go somewhere else there are plenty of other places with better rates and much better service and rooms.
Comment from Hotel Management
30 Mar 2024 by Bianca , Hotel Management
Sorry for your experience with us ! We’re trying to improve it ! Atte Hotel Sabana
by A verified traveler
Posted 26 Feb 2024
Attention owner of the hotel: Overall good. But needs some polishing. The hotel is nice but has some issues. First of all, the checkin was smooth, staff courteous. But there was no-one to help with bags and settle us into our room. This is strange for a nice hotel, or any hotel.
The restaurant is fine. The food was very good. The staff was attentive and courteous.
The rooms are nice enough. Very boutique hotel. I love the private balcony overlooking the lake. The rooms do the basics well. The water was hot and the shower was spacious and nice.
The rooms are strange. We decided they must have been designed by men with no architect. They are have a chic look, but man they lack comforts. For example, the beds are advertised as queens. They are not queens. They are doubles. There's little storage or surfaces for your items. Fortunately, there are 2 small closets which is a plus. Coffee pods in the room are only provided on the first day. Nice touch, but we stayed 3 nights. We requested refill on pods. We were denied. Coffee only for check-in.
Towel racks don't hold towels, wash basin is awkwardly situated and wood base is a poor material choice because it will stay wet. There's not enough counter space in the "bathroom". There's no changing area, so people traveling together will not have privacy. The toilet lacks a fan and the toilet chamber is super-echoey.
The glass on the balcony should be 1-way so that people on the deck below can't see you on your balcony.
Comment from Hotel Management
30 Mar 2024 by Bianca , Hotel Management
Thank you so much for takin g your time in your advices we appreciate it . Atte Hotel Sabana
by A verified traveler
Posted 26 Jan 2024
Relaxed area, godd price
by A verified traveler
Posted 24 Jan 2024
The room was not properly cleaned each day. Trash was not removed and ran out of toilet paper. The pool was not open due to construction which was Never mentioned and very disappointed with not being able to take a dip. This place has amazing potential but poorly managed and maintained. The view spectacular.
by A verified traveler
Posted 22 Jan 2024 on Hotels
Wifi only available in lobby area
by A verified traveler
Posted 16 Jan 2024
