Ratings based on 102 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Excellent staff and beautiful hotel. :)
by A verified traveler
Posted 29 Aug 2024
Great staff
by A verified traveler
Posted 14 Aug 2024
The hotel has a great view, the rooms are ok for the price and the breakfast is wonderful. The rooms are old, but have ac. The local clubs and the loud music from cars does mean the rooms aren't serene, but that's what you get for staying on the waterfront.
by A verified traveler
Posted 8 Jul 2024
by A verified traveler
Posted 22 Jun 2024
Nice place, convenient people help us to get a nice day tour to Tikal
by A verified traveler
Posted 12 Jun 2024
The property is definitely one of the older hotels and hasn’t been updated very much. The small updates that have been done are bandaids and don’t let the pool fool you. It is a unique design but is very old and permanently dirty. The hotel walls are all patched and the bathrooms are very old and tile condition and workmanship is horrible. If you get this for very cheap it is doable but I would not pay extra to stay here.
by A verified traveler
Posted 27 May 2024 on Orbitz
nice hotel with very good service
by A verified traveler
Posted 11 Mar 2024
The staff was incredible. Rooms are adequate, clean and have a/c. Pool is nice with great view. Breakfast is excellent, tried everything and all is good. Chairs on balcony but not in room. View from balcony is awesome. Noisy outside at night till midnight as bars are close by. Good shower, plenty of hot water. Beds are nice and firm. Very safe area. Sunning area is small but most people are gone during the day plus hot enough that we spent most of time in pool. We are food and beverage, good bed and good shower people. This hotel suited all our needs. We stayed 9 days.
by A verified traveler from Sioux city
Posted 24 Feb 2024
Real good
by A verified traveler
Posted 29 Nov 2023
We had a room with a view of the lake. Great to watch the sun set.
Staff was attentive and informative. Nice pool to cool off at the end of the day. Room was clean and the beds were comfortable.
Comment from Hotel Management
29 Nov 2023 by Bikry Zetina, Hotel Management
Muchas gracias por su comentario y que gusto saber que su estadía fue placentera.Que tengo un buen regreso.
