Ratings based on 168 Verified Reviews

3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Nov 2024
Staff is great, on top of every detail. Property needs upgrade. It’s not like we expected it to be like its neighbor Jungle Lodge, but bathroom had some minor issues (odor, loose sink faucet), some room tiles were broken, and general appearance for the room could improve with minor upgrades in bed sheeting, decoration. Everything else was great, restaurant food quality is very good, service is great as well, location is superb.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Perfect place to stay in the park. The restaurant was convenient and had good food.
1 out of 5
by A verified traveler from Meridian

Posted 12 Sep 2024
We couldn’t made it to the hotel, ‘cause the airline was very rude to us. Our flight was impossible to take it, so we didn’t have any experience in your hotel and is not be next time, we will go to some other places in which the tourist are well treated.
5 out of 5
by A verified traveler

Posted 21 Aug 2024
Good staff and friendly people close to the Tikal entrance absolutely amazing
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Aug 2024 on Hotels
5 out of 5
by A verified traveler

Posted 11 Aug 2024
My family and I were greeted with amazing staff during our stay. The hotel is very close to the park entrance to the amazing Mayan structures. As far as the food is, what can I say, it is nothing but amazing. I would definitely book another stay here at this hotel.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Ok
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jun 2024 on Hotels