Ratings based on 21 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jun 2022
El precio de los alimentos
by A verified traveler
Posted 31 Aug 2021 on Hotels
by A verified traveler
Posted 4 Feb 2020
by A verified traveler from Panama
Posted 30 Dec 2019
There was too much noise from animals around. The room look bigger at pictures than it really is. Pool was not clean
Comment from Hotel Management
4 Jan 2020 by Hotel Aruma, Hotel Management
Buen Dia
Lamentamos que no disfrutara al máximo de su estadía en nuestro hotel; intentaremos resolver los detalles señalados.
by A verified traveler
Posted 7 Jan 2019
by A verified traveler from IN, USA
Posted 23 Dec 2018
Good place to stay, friendly and very welcomed staff. Equip with AC if needed.
Comment from Hotel Management
26 Dec 2018 by HOTEL ARUMA, Hotel Management
We are pleased to know that you and your family liked the stay at our hotel, and we are always there to serve you.
Good day
by A verified traveler
Posted 14 Dec 2018
The restaurant was very good. Rooms are very small and cheap. The staff is very friendly.
Comment from Hotel Management
21 Dec 2018 by Hotel Aruma, Hotel Management
Esperamos tener su visita de nuevo a nuestro hotel y será un gusto poderle servir
Recommended
for Everyoneby A verified traveler from Montreal
Between Flores & Tikal
Posted 20 Apr 2018Lovely hotel, everything is fonctional. Be aware staff is sweet but do not speek english or french. They don't clean your room between your stay. They offer you a drive to any of your destination nearby but pretty expensive. And bring ear plug cause with the farm next to it it's very noisy. Other then that, very clean and ghe food is good. Bed are new so very confortable.
Comment from Hotel Management
25 Apr 2018 by ., Hotel Management
Thanks for you coment, we hope visit us soon.
by A verified traveler
Posted 9 Dec 2023
The hotel decor is lovely, it gives the authentic Guatemalan experience. The rooms are very small , but not uncomfortable because we just needed to come to sleep at nigh.
The staff are very friendly and helpful.
The energy went out a fee times which made the air conditioning gone for a fee hours, but I don’t think that is the hotel’s fault.
Over all a nice experience.
by A verified traveler
Posted 3 Dec 2023
Todo bien. Cero problemas
