Ratings based on 11 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
Recommended
for Everyoneby A verified traveler from Costa Rica
Great Value !!!
Posted 23 Feb 2018My check in was easy, the room very clean and well stocked . The breakfast was very good and quickly served. I would recommend this to anyone, my only complaint was that the WIFI was very limited in access from the room and was not always available.
Comment from Hotel Management
22 Mar 2018 by Adriana Cuellar , Hotel Management
muchas gracias por sus comentarios, en cuanto al internet hicimos convenio con otra empresa para el mejoramiento en el servicio de wifi.
Recommended
for Everyoneby A verified traveler from Montreal
Clean and quiet
Posted 5 Feb 2018This is a basic hotel, but extremely clean and quiet, front of one of the main squares of Florencia. Breakfast is, again, basic : nothing fancy, but nothing terrible either. The personnel is friendly and helpful. There isn’t that much travel to Florencia, so not that many options. I stayed there three nights for business, and wouldn’t think of looking for a different place if I went back. WiFi is ok too.
Comment from Hotel Management
8 Feb 2018 by HOTEL, Hotel Management
Gracias por sus comentarios, estamos en continuo mejoramiento.
by A verified traveler
Posted 5 Feb 2019 on Hotels
by A verified traveler
Posted 1 Feb 2019 on Hotels
La atención es muy buena, los propietarios del hotel viven pendiente del servicio; son muy amables
Comment from Hotel Management
22 Mar 2019 by hotel, Hotel Management
gracias por sus comentarios
by A verified traveler
Posted 15 Oct 2018
The hotel does not have credit card payment which has been a problem with our passengers, since they were charging and had to make a deposit from Mexico on Friday and I do not pass the deposit so my passengers have gone through very badly I will not book this hotel again.
by A verified traveler
Felicitaciones
Posted 23 Mar 2018 on HotelsMuy buena; excelente servicio; hotel muy bonito. Gente amable. Seguiré usando este portal.
by A verified traveler
Buena opción en Florencia
Posted 19 Mar 2018 on HotelsAunque solo estuve una noche en el hotel, la experiencia fue agradable. Fueron muy gentiles al tratar de conseguirme comida después del cierre de la cocina. Además, el sistema para abrir y cerrar la habitación me pareció novedoso.
Comment from Hotel Management
22 Mar 2018 by Adriana Cuellar , Hotel Management
Muchas gracias por su comentario, estaremos a la espera de su regreso
by A verified traveler
Buen trato
Posted 10 Mar 2018 on HotelsMuy amables todos sus trabajadores.
Comment from Hotel Management
22 Mar 2018 by Adriana Cuellar , Hotel Management
Con mucho gusto, tratamos de que nuestros clientes se sienta muy bien
by A verified traveler
Florencia mejornada con Ronaldo Plaza
Posted 13 Jan 2018 on HotelsMuy bien buena experiencia en este hotel y con la ciudad
Comment from Hotel Management
8 Feb 2018 by HOTEL, Hotel Management
Gracias por sus comentarios, estamos gustosos de volver a atenderlo.
by Paulo
Muy buen hotel
Posted 21 Dec 2017 on HotelsPerfecta ubicación, muy buen servicio, cómodo y agradable
Comment from Hotel Management
6 Feb 2018 by HOTEL, Hotel Management
Gracias por sus comentarios, estamos gustosos de volver a tenerlo en nuestro hotel.
