Ratings based on 944 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Att. Joseph, Agente de reservaciones, Hotel Management
Buen día Santos. Es de nuestro agrado saber que su estadía en nuestras instalaciones fue placentera, le esperamos en su próxima visita, tratando siempre de ofrecerle el mejor servicio.Saludos.
by A verified traveler
Posted 27 Sep 2024
Everything EXCELLENT
Comment from Hotel Management
27 Sep 2024 by Att. Joseph, Reservation agent, Hotel Management
Hello Mr. Walter.We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.
by A verified traveler
Posted 23 Sep 2024
Exelente ubicacion com habitaciones muy acogedorad
Comment from Hotel Management
25 Sep 2024 by Att. Joseph, Agente de reservaciones , Hotel Management
Buenos días María. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita. Saludos.
by A verified traveler
Posted 23 Sep 2024
Okay first of all I recommended this hotel Florencia :) I like it bc is close to so many nice places especially the mall Plaza very very close 👍 the greeting is excellent, the breakfast excellent staff in the restaurant Jorge, Sol Kudos :) the hotel very good. Visit Honduras and stay in Florencia and Go to Santa Lucía muy lindo. M.M.
Comment from Hotel Management
25 Sep 2024 by Att. Joseph, Reservations agent, Hotel Management
Hello Maria. We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.
by A verified traveler
Posted 18 Sep 2024
Great customer services, staff very attentive and helpful. Facilities are ok
by A verified traveler
Posted 18 Sep 2024
Buena comida y buena atención excelente atención
Comment from Hotel Management
18 Sep 2024 by Att. Joseph, Agente de reservaciones , Hotel Management
Buenos días Angel. Le agradecemos sus comentarios, estamos a su disposición para cualquiera de sus consultas, le esperamos en su próxima visita. Saludos.
by A verified traveler
Posted 15 Sep 2024
Ok
Comment from Hotel Management
16 Sep 2024 by Agente de Reservaciones Dayanna , Hotel Management
Muy buen día agradecemos por su valiosa calificación de nuestro hotel.esperamos su visita pronto.
by A verified traveler
Posted 8 Sep 2024
The refrigerator was not there, the blanket was damaged, and so on. Although safety was good.
Comment from Hotel Management
10 Sep 2024 by Att. Joseph, Reservation agent, Hotel Management
Hello. We appreciate your commentaries, if therss any problem in your room you can call to front desk and well help you with any request. Well be waiting for you till your next stay, always trying to give you the best service. Best regards.
by A verified traveler
Posted 6 Sep 2024
Great
Comment from Hotel Management
10 Sep 2024 by Att. Joseph, Reservation agent, Hotel Management
Hello Mr. Alejandro We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.
by A verified traveler from San Pedro Sula
Posted 5 Sep 2024
Great place to stay
Comment from Hotel Management
10 Sep 2024 by Att. Joseph, Reservation agent, Hotel Management
Hello Mr. Ivan We appreciate your commentaries, well be waiting for you till your next stay, always trying to give you the best service. Best regards.
