Ratings based on 318 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Villa Neroli, Florence: A Peaceful Retreat with Minor Shortcomings
Villa Neroli is a delightful haven in a quiet residential area of Florence, perfect for those seeking a tranquil escape from the city’s busy center. The serene location ensures peace and quiet, yet restaurants are within walking distance, and the villa offers outstanding dining options.
The staff’s friendliness and efficiency were highlights of the stay. They made transportation hassle-free by arranging cabs and providing arrival times and cab details.
However, a few minor issues stood out:
• Room Amenities: The lack of an iron and ironing board was inconvenient.
• Laundry Service: Requested laundry service was not completed, even after a two day trip to Switzerland.
• Cleanliness: Dust on the floors throughout the stay suggested rooms weren’t thoroughly cleaned.
• Noise Levels: As occupancy increased, noise from other guests became noticeable through the walls, and a barking dog on the last day disrupted the calm atmosphere.
Overall, Villa Neroli offers excellent dining, friendly service, and a peaceful setting. With improvements in cleanliness, amenities, and noise management, it could become even better.
by A verified traveler
Posted 30 Dec 2024
The customer service was excellent, front desk very attentive and helpful. The property overall is excellent.
by A verified traveler
Posted 25 Dec 2024
by A verified traveler from Loris
Posted 16 Dec 2024
Great hotel about 20 minute drive from downtown Florence.
by A verified traveler from Edmonton
Posted 30 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Good overall, room was not thoroughly clean, we found a pair of dirty male underwear in one of the closets , perhaps from prior guests.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Good for vacation in florence
by A verified traveler
Posted 7 Nov 2024
We thoroughly enjoyed our stay at the Villa Neroli. Free and secure parking made it a great choice to take the public bus into Florence for a day of walking around to see the sights.
Breakfast was exceptional, including homemade honey!
by A verified traveler
Posted 4 Nov 2024
