Ratings based on 172 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Wonderful stay. It was clean, and new and staff were attentive and helpful.
5 out of 5
by A verified traveler from Union

Posted 19 Nov 2024
Beautiful property and very clean! Spacious rooms. Great hotel.
5 out of 5
by A verified traveler

Posted 17 Nov 2024
This place was amazing from the start! Free airport shuttle 24/7. This was huge for us because we landed at 1 AM. Our rental car was not available until the following day so being able to jump back on a free shuttle to get back to the airport was super convenient and helpful. Everyone on the property was super kind, courteous, and very pleasant. Everyone from the front desk team to the Cleaning team and even the shuttle drivers were amazing! The rooms were exceptionally clean. I really appreciate that there is no carpet in the rooms. We did not take advantage of the free breakfast, but it was available. And there is always hot coffee available. Our son will be going to college close, so we will definitely be planning our stays here in the future.
5 out of 5
by A verified traveler

Posted 2 Nov 2024
It is walking distance to the Casino
5 out of 5
by A verified traveler

Posted 21 Oct 2024
Great stay in Florence!
5 out of 5
by A verified traveler

Posted 18 Oct 2024
I would stay here again.
5 out of 5
by A verified traveler from Batavia

Posted 14 Oct 2024
Great location and amazing hotel
5 out of 5
by A verified traveler

Posted 11 Oct 2024
We enjoyed our stay at Towneplace Suites! The staff was very nice and helpful. The accommodations were up to date and very clean. The breakfast was more than the basic breakfast that some offer and had lots of options. We will definitely stay here again.
5 out of 5
by A verified traveler

Posted 28 Sep 2024
Clean, comfortable room
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Sep 2024