Ratings based on 173 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Fantastic. Staff was amazing. Great location.
Comment from Hotel Management
12 Nov 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Eduardo,Thank you very much for your recent stay and for your lovely review.We are delighted to learn you had a great time in our care and we look forward to welcoming you back the next time you visit Florence.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 7 Sep 2024 on Hotels
Comment from Hotel Management
12 Sep 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Michael,Thank you very much for your lovely review.We are delighted to learn you had a great stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 6 Sep 2024
The hotel staff was very professional and friendly
Comment from Hotel Management
12 Sep 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Idania,Thank you very much for your lovely review.We are delighted to learn you had a great stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler from LaJolla
Posted 21 Jul 2024
Centrally located, beautiful property, amazing breakfast, and very attentive staff.
Comment from Hotel Management
22 Jul 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Bussaraporn,Thank you very much for your lovely review.We are delighted to learn you had a great stay with us.The entire team is most grateful for your compliments and we look forward to welcoming you back to our hotel in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Amazing Stay and World Class Experience
Posted 16 Jul 2024 on HotelsAbsolutely amazing hospitality and stay. Room was very beautiful and nicely done.
Concierge service was A+
Comment from Hotel Management
18 Jul 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Chandan,We are sincerely grateful you chose the Hotel Savoy - Florence and we would like to thank you very much for your wonderful feedback.We will certainly share your kind words with the whole team, in particular our Concierge, who will be delighted to hear you appreciated our warm hospitality.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
29 Jun 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Allan,Thank you very much for your lovely review.We look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 8 Jun 2024 on Hotels
Amazing service and extremely attentive. Breakfast was delicious. The staff and concierge go out of their way to help. Amazing experience.
Comment from Hotel Management
12 Jun 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Tiffany,Thank you very much for taking the time to share your wonderful feedback.We are delighted to read you had a great stay, your kind words and compliments have been shared with the whole team , who is joining me in thanking you once again for your recent visit.Looking forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 12 May 2024
Great service- especially the concierges, great location, nice room, great restaurant
Comment from Hotel Management
20 May 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Mr Robert,Thank you very much for your wonderful feedback.It is a great pleasure for us to learn you had a great stay and that you appreciated our warm and efficient service. Looking forward to welcoming you back in the near future. Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 30 Apr 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Davy,Thank you very much for your lovely review.We are delighted you had a great stay with us and we all look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
by A verified traveler
Posted 21 Apr 2024
Great service and a great location!
Comment from Hotel Management
25 Apr 2024 by Salvatore-Vittorio Galentino, Hotel Management
Dear Robert,Thank you very much for your lovely review.We are delightd you had a grat stay and we look forward to welcoming you back in the near future.Kind regards,Salvatore-Vittorio GalentinoRoom Division Manager
