Ratings based on 330 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 1 Nov 2024
The room was very nice, good space, clean and nice bathroom.
Getting to the property was a little harder and we had to call to find the entrance. The main door is difficult to find. They did provide access to a lift, which (luckily) had just been repaired - carrying 70kg of luggage up the dark steep stairs would not have been fun!
Staff were attentive and very helpful, providing some good food recommendations.
Property is in great location, walkable from the main station and to all attractions.
by A verified traveler
Posted 29 Oct 2024
The room was ok.. very dated and small but sufficient for 1 night however, the building was very confusing because the hotel is only on one floor.. the entrance to the building had old dirty couches lining the hall. The man at the check in was very friendly and helpful.
by A verified traveler
Posted 24 Oct 2024
This inn is steps from the Duomo and less than 10 minutes from the train station. The building is mixed use and the inn is on the upper floors. The staff were extremely friendly and helpful. Our room was spacious and clean.
by A verified traveler
Posted 22 Oct 2024
Property was pretty old and the shower didnt drain well at all while in use. However, staff were nice and attentive. Property was also close to everything overall.
by A verified traveler
Posted 21 Oct 2024
A very strange entrance. Just a worn out wooden door with a piece of paper telling you to press the code to enter. Once inside it's a hallway filled with old dilapidated furniture. The lift brought us to a desk with an envelope containing my name and the room keys. No instructions on how to locate the room in this old medieval building. Not a very good first impression! The one good thing was the restaurant next door which seems to be affiliated with the hotel and the extremely close location to the Duomo.
by A verified traveler
Posted 21 Oct 2024
Set on the top floor of a very old Florentine merchant's house, lovely old rooms and very comfortable. Afflicted with mosquitoes (both of us bitten overnight). Lighting in the room so low, it was impossible to read a book except in the bathroom and no public spaces for reading.Breakfast in next door restaurant by arrangement with hotel was OK but also in dim lighting... so dreary. On arrival no lift available and three floors up with bags... when he finally arrived, the receptionist gave us the key code for the tiny, ancient lift. Expensive for what it was.
by A verified traveler from Lavington
Posted 11 Oct 2024
Excellent location and very good for a family. Staff were fantastic
by A verified traveler
Posted 8 Oct 2024
