Ratings based on 355 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Nov 2024
Very quite and relaxing
Comment from Hotel Management
4 Nov 2024 by Lisa, Hotel Management
Michael,Thank you so much for the feedback! I am so glad your experience at our hotel was quiet and relaxing. We look forward to seeing you again soon!
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
4 Oct 2024 by Lisa, Hotel Management
Terrence,Thank you for taking the time to share your feedback! I hope you will come back and stay with us again, and give us a chance to improve your experience.
by A verified traveler from lynchburg
Posted 17 Sep 2024
Staff is wonderful & breakfast is delicious. The room is clean & comfortable. TV could use an update bc you can’t cast from prime or use any apps other than YouTube & Netflix
Comment from Hotel Management
23 Sep 2024 by Lisa, Hotel Management
Erika,Thank you so much for your review and giving us a 5 out of 5 rating! We hope to serve you again in the future
by A verified traveler
Posted 7 Jul 2024
Had to change rooms 3 times. Ac didn’t work in first room and had garbage that was not cleaned.
2nd room the bed looked like it was slept in already and garbage in can and on floor.
3rd room had garbage in cans and only had 2 towels.
Comment from Hotel Management
9 Jul 2024 by Lisa, Hotel Management
John,Thank you for taking the time to share your feedback! I apologize for the issues you experienced during your stay. I will bring this to my team's attention to ensure this is isolated. I hope you will come back and give us another chance.
by A verified traveler from Liberty Township
Posted 6 Jul 2024
The breakfast staff were so friendly (the front desk could learn a thing or two from them about hospitality). I knew when booking that this was a pet-friendly hotel but I was happy to see that the room we were in, even though there were a few dog hairs on the sofa, didn’t appear to be worn from pets nor was there an odor of animals. The wonderful, “hidden gem” of this property was the beautiful Veterans Park directly behind the property with a walking path to it. I would certainly stay again.
Comment from Hotel Management
9 Jul 2024 by Lisa, Hotel Management
Suzanne,Thank you for taking the time to share your experience with us! I am so happy you enjoyed your stay, and we look forward to serving you again soon!
by A verified traveler
Posted 4 Jul 2024
Comment from Hotel Management
15 Aug 2024 by Lisa, Hotel Management
Thank you Joseph for your great review! We appreciate your feedback and happy to know we provided a great experience for you.
by A verified traveler
Dirty bed
Posted 16 Jun 2024 on HotelsI checked in my room it was flood on my sheets no one was there to redo my room the bathroom was not cleaned The front desk gave me stuff to make my bed up if I wanted to make my own bed up I would have stayed at home that checked to a hotel
Comment from Hotel Management
17 Jun 2024 by Lisa, Hotel Management
Sheba,I apologize that your experience was not up to standards.I will certainly address this issue with my staff to ensure this doesn't happen again. I hope you will consider giving us another try in the future.
by A verified traveler
Stay at residence Inn By Marriott in florance,sc
Posted 16 Jun 2024 on HotelsThe shower wasn't that good, water not hot enough, very low pressure
Comment from Hotel Management
17 Jun 2024 by Lisa, Hotel Management
Michael,Thank you for taking the time to share your feedback! We apologize for the issues you encountered with the hot water. We are currently replacing the pump. We hope you will consider giving us another try in the future.
by A verified traveler from Lake Hiawatha
Posted 8 Jun 2024
Clean hotel easy check in convenient
Comment from Hotel Management
17 Jun 2024 by Lisa, Hotel Management
Monica,Thank you for taking the time to share your feedback! We are so happy to hear that you enjoyed your stay with us. We look forward to serving you again soon!
by A verified traveler
Posted 1 Jun 2024
Clean and quiet. Especially during a very busy night
Comment from Hotel Management
1 Jun 2024 by Lisa, Hotel Management
Joseph,Thank you for the great review! We are so happy you enjoyed your stay with us. We look forward to serving you again soon!
