Ratings based on 958 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
We had a great stay. The staff was great and the hotel room was clean. The breakfast is not that great and the entrance area of the hotel is a bit dirty, but overall it was a great stay for the price. I would book here again.
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Dhiona,Thank you for sharing your positive feedback on our staff and the cleanliness of our rooms. We appreciate your comments on the breakfast and entrance area and will take them into consideration for future improvements. We are glad you had an overall enjoyable stay and look forward to welcoming you back again in the future.
by A verified traveler
Posted 20 Nov 2024
Always made feel welcome on arrival-that’s unique today,
Comment from Hotel Management
21 Nov 2024 by Manager, Hotel Management
Hello Sean,We are glad to hear that you felt welcomed upon arrival. Our team takes pride in providing exceptional service to all our guests. Your positive feedback is truly appreciated and we hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 18 Nov 2024
hotel was clean in the common areas like the lobby. breakfast was great. the counter staff were courteous and helpful. the room was cleanish. wall behind bed was dirty and needed to be painted. for being a non smoking hotel the room smelled like a wet ashtray. the floors seemed damp like they were just cleaned and didn't dry all the way. the only other thing was the strong smell of marijuana in the hotel staff laundry area. being the cheapest rooms available in the area i just thought you get what you pay for. id stay there again but bring some air freshener before i go.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello keith, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind words about our lobby, breakfast, and staff. Your comments about the room condition have been noted, and we will use them for further improvement. We apologize for any inconvenience caused and thank you for considering staying with us again. Your input is valuable to us in enhancing our guest experience.
by A verified traveler
Posted 18 Nov 2024
Great place
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Erik,We are delighted to hear that you found your stay enjoyable. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Patricia,We're thrilled to hear you had a wonderful stay with us! If you have any suggestions for how we can make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back soon!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Linda,We're thrilled to hear you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 4 Nov 2024
Clean, substantial breakfast (biscuits, gravy, sausage, eggs, waffles). Good coffee. Only healthy option was oranges.
Comment from Hotel Management
7 Nov 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback on our breakfast offerings, including the variety provided. We will share your suggestions regarding healthier options with our team for consideration in future menu updates. Thank you for staying with us and sharing your experience.
by A verified traveler
Posted 4 Nov 2024
N/A
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Martin, We appreciate your feedback and apologize for any inconveniences during your stay. We will share your comments with our team for their review and improvement. Thank you for bringing this to our attention, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Nov 2024
people next door had TV on until 2:00 AM
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Donald, We apologize for any inconvenience caused by noise disturbances. We strive to provide a peaceful environment for all our guests and recommend reaching out to our management. Your feedback is valuable in helping us improve our services.
by A verified traveler
Posted 30 Oct 2024
It’s fine. Clean and friendly. Quite noisy with the highway and airport. The room is good
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Gary,We appreciate your feedback on the cleanliness and friendliness of our hotel. We regret any inconvenience caused by noise from the nearby highway and airport. Your satisfaction is important to us, and we are pleased to hear that you found the room to be satisfactory. Thank you for taking the time to share your experience with us.
