Ratings based on 353 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2024
5 out of 5
by A verified traveler

Posted 24 Jul 2024
Lovely place to stay. Spotlessly clean. Staff were kind, friendly and hospitable. Perfect place to unwind after walking endless miles through Florence.
5 out of 5
by A verified traveler

Fabulous quiet comfort in Florence

Posted 17 Oct 2023 on Hotels
This hotel was a delicious find in a park behind Boboli Gardens. The rooms are spacious and the elegant decor gave a feeling of old world grandeur. The staff went out of their way to help make our stay comfortable. Iuliana in reception was so amazing and kind to my parents. Will be back for sure.
5 out of 5
by A verified traveler

Dream stay hotel away for crowds

Posted 5 Oct 2023 on Hotels
We loved everything about our stay. Food, especially the eggplant parm, complementary breakfeast buffet was a feast. Waiter for dinner was same guy every meal. Working so hard and so pleasant. Felt like we were all family for our stay. Very quit w beautiful pool n so close to Boboli gardens for morning walks.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Sep 2023
Loved the breakfasts on the terrace every morning! The location was good, not too far from the center of town. The room was clean and comfortable. The staff was very accommodating.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 13 Sep 2023
Resort like in the beautiful settings yet it’s walkable to major attractions. The staff is super friendly too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2023
5 out of 5
by A verified traveler

Park Palace is really lovely

Posted 23 Jun 2023 on Hotels
This is the third time we have stayed at hotel Park Palace. This time the prices had trebled but it was worth it as it really lovely there. The location is fantastic. After sightseeing in Florence, we could cool off in the pool at Park Palace and have a light lunch on the terrace. Wonderful setting.