Ratings based on 350 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Fabulous quiet comfort in Florence
Posted 17 Oct 2023 on HotelsThis hotel was a delicious find in a park behind Boboli Gardens. The rooms are spacious and the elegant decor gave a feeling of old world grandeur. The staff went out of their way to help make our stay comfortable. Iuliana in reception was so amazing and kind to my parents. Will be back for sure.
by A verified traveler
Dream stay hotel away for crowds
Posted 5 Oct 2023 on HotelsWe loved everything about our stay. Food, especially the eggplant parm, complementary breakfeast buffet was a feast. Waiter for dinner was same guy every meal. Working so hard and so pleasant. Felt like we were all family for our stay. Very quit w beautiful pool n so close to Boboli gardens for morning walks.
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 21 Sep 2023
Loved the breakfasts on the terrace every morning! The location was good, not too far from the center of town. The room was clean and comfortable. The staff was very accommodating.
by A verified traveler
Posted 20 Sep 2023 on Hotels
by A verified traveler
Posted 13 Sep 2023
Resort like in the beautiful settings yet it’s walkable to major attractions. The staff is super friendly too.
by A verified traveler
Posted 23 Jun 2023
by A verified traveler
Park Palace is really lovely
Posted 23 Jun 2023 on HotelsThis is the third time we have stayed at
hotel Park Palace. This time the prices had trebled but it was worth it as it really lovely there. The location is fantastic. After sightseeing in Florence, we could cool off in the pool at Park Palace and have a light lunch on the terrace. Wonderful setting.
by A verified traveler
Posted 19 Jun 2023
It was a joy to stay Park Palace. The setting, pool, breakfast, staff, being away from the bustle of the city. It was exquisite.
by A verified traveler
Great position but not the greatest stay.
Posted 11 Jun 2023 on HotelsWe chose this hotel for the lovely position. A 30 min walk out of town set in beautiful parkland. We arrived at 2.30pm and were told our room was not ready. So not a great start. When we did finally get our room the aspect was horrible looking out into scrub. Photos attached. The wifi is non existent as there is absolutely no service. My husband and I ordered some drinks to have by the pool one afternoon and after 30 minutes we chased them up. The waiter had forgot. We waited another 30 minutes for the drinks. We had paid for breakfast to be included with our accomodation, but the service commenced at 7.30 and not 7am like other hotels. We had some tours booked with 8am starts so we were unable to utilise the breakfast at the accomodation on a couple of occasions. One of the mornings we got down to the breakfast room for 7.35 but the full compliment of breakfast was still not available as they were still preparing it. Finally, there is not any soundproofing between the rooms. We could hear every word in the room next door in addition to other showers running.
