Ratings based on 17 Verified Reviews

3.4 out of 5
3.7 Room cleanliness
4.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 22 Sep 2024
You have to pick up the key from a hotel that’s about a half mile away. The place was extremely dusty and my wife had an allergic reaction to the bedding. There was what appeared to be blood on the wall in the bedroom, some of the lights don’t work and the “king bed” is two twin mattresses. The wooden slats the bed sits on had multiple broken or missing slats, causing the bed to sink. The location is wonderful, and you can tell they don’t care that much because of the prime location. They also wanted us to walk the keys back a half mile to the hotel.
4 out of 5
by A verified traveler

Posted 20 Sep 2024
Walk up the stairs to top floor was strenuous, especially after a day of walking the city, making it inconvenient to pop back to the room. Check in was smooth and Manuel kindly waited when we got lost (caution-there is more than one “Palazzo Medici Apartments” in Florence). It took us a couple of days to realize the AC is adjusted by controller that looks like a TV remote. Prior to that, mosquitos are us up. We ran out of TP. Shower was small (like all of Europe I’m sure) but water pressure was great. Other than that it was a good place to stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2024 on Hotels
2 out of 5
by A verified traveler

Not transparent

Posted 8 Sep 2024 on Hotels
Communication was not timely, the property was in the 4th floor (no notice) no elevator, which was tough for my dad, and the shower was moldy.
5 out of 5
by A verified traveler from Hilo

Posted 27 Jul 2024
nice environment
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 20 Apr 2024 on Hotels
The apartment was just like in the photos and was very clean. My only wish is for the floor level to be disclosed along with each apartment.
2 out of 5
by A verified traveler

Posted 8 Oct 2023
The location is good. But it’s a 5 floor walk up, the apartment is quite cramped, the kettle couldn’t be plugged in in the kitchen, the shower head was broken, bizarre key system where u have to insert a key into a wall to turn on the power, and only one key given to us, so u cannot charge electronics when out of the apartment. The management made checkin a pain, and we’re completely unresponsive thereafter.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Sep 2023 on Hotels